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Join Whole Family Approach Cohort colleagues at the 2020 Whole Family Approach Institute! Participants will receive specialized support related to service integration, peer-learning opportunities, access to expert presentations and a wealth of resources & connections.

  • Connect with community-based organizations shifting to a Whole Family Approach
  • Listen to transformation stories
  • Learn from outside experts on foundational areas/topics
  • Deepen racial equity and trauma informed practice knowledge
  • Learn about building blocks critical to Whole Family Approach success
  • Apply practical insights to improve the design of a Theory of Change, Logic Model and plan for data collection and use

Time Zones:
1:00pm-5:30pm ET
12:00pm-4:30pm CT
11:00am-3:30pm MT
10:00am-2:30pm PT
9:00am-1:30pm AKT





DECEMBER 8, 2020

Session: Whole Family Approach Key Concepts

Session: Crafting Your Whole Family Approach Hit Tune

Session: Digging Underneath the Surface—Understanding Racialized Trauma and Opportunities for Bridging with Families and Building Belonging

DECEMBER 9, 2020

Session: Cultivating the Soil: Systems-level Considerations for Restoring the American Dream for All Families

Session: Building and Using Leadership: Establishing a Guiding Coalition and Empowering Staff

Session: CAP Sonoma – Engaging Family Voices in Designing and Implementing WFA and Attending to Organizational Culture and Systems Change: Engagement Strategies and Common Intake

Session: Parent and Child Service Integration: Whole Family Assessment and Goal Setting

Session: Make That Change: Team Action Planning


Digging Underneath the Surface — Understanding Racialized Trauma

Setting the Beat

Cultivating the Soil: Systems-level Considerations for Restoring the American Dream for All Families

Parent and Child Service Integration: Whole Family Assessment and Goal Setting

Building and Using Leadership: Establishing a Guiding Coalition and Empowering Staff

Call and Response—Building a Shared Whole Family Approach Narrative

2020 Whole Family Approach Institute: Getting in Tune

Whole Family Approach Concepts

Whole Family Approach — Setting the Stage

Whole Family Approach — “The Musical”


Tracy Bowman
Child & Family Development
Garrett County Community Action

Jamie Chandler
Chief Executive Officer
Aroostook County Action Program

Jamie's Bio

Jamie has worked in health and social services fields for over 18 years. Since joining ACAP in 2013, Jamie has had the opportunity to work directly with staff in all areas of the Agency. Jamie has been a key leader in the organizational transformation at ACAP to adopt a comprehensive service delivery model that incorporates a Whole Family Approach to delivering services. Jamie continues to advance this work in her role as COO, as she provides oversight to all Agency programs. She earned her Bachelor’s degree in Health Science from Husson College. Jamie is a native of Aroostook County and is proud to work and raise her family here. 

Dr. Susan Cooper
Executive Director
CAP Sonoma

Susan's Bio

Dr. Susan Cooper is a 1977 graduate of UCLA School of Dentistry.  She retired from private practice in 2004 after practicing for 26 years as a general dentist and businesswoman in Santa Rosa, California. In 2008, Dr. Cooper began volunteering in Community Action Partnership’s community dental programs and soon worked herself into a job. After working as a Program Manager, then a Director, Dr. Cooper was hired as the Executive Director of CAP Sonoma in 2017.

Gregan Crawford
Executive Administration
Garrett County Community Action

Cynthia L. Croom, Ed.D.
Executive Director
Metropolitan Action Commission

Cynthia's Bio

Dr. Cynthia Croom has served as the executive director of the Metropolitan Action Commission, Nashville and Davidson County’s community action agency, since July 2000. She serves as a member of the Mayor’s Office of Early Childhood Education Governance Committee under the umbrella of the Mayor’s Advisory Council on Early Childhood Development, the Mayor’s Advisory Council for Adult Literacy, the Government Community Enhancement Fund Committee, the Metropolitan Government Information Systems Council, the Metropolitan Government Procurement Standards Board, and the Metropolitan Development and Housing Agency Envision Cayce.  She is also a member of the CSBG national working group to develop national performance standards for the federal Community Services Block Grant, the national Community Action Partnership Equity and Economic Mobility Commission and represents her Region as part of HCCT. Dr Croom was a featured speaker at Harvard’s Leadership for a Networked World event on Next Generation Organizations due to her work in organizational restructuring using the Human Services Value Curve as a business model.

During her tenure at MAC, Dr. Croom was president of the Tennessee Association of Community Action (TACA). Cynthia was also a board member of the Southeast Association of Community Action (SEACAA). She has served on the Governor’s Children’s Cabinet Early Childhood Advisory Council and was also a member of the Middle Tennessee Workforce Investment Board.  She also served on the Metro-Nashville Public Schools Preschool Development Grant-Expansion Advisory Council.  Cynthia was co-chair of Nashville’s Poverty Initiative, a county-wide effort involving numerous county leaders, and is past chair of the Metropolitan Employees Consolidated Charities Campaign (MECCC).

Dr. Croom was also appointed as one of the original 14 Trustees to oversee the Dan and Margaret Maddox Charitable Trust, where she was Chair of the Grants Committee.  Cynthia is an alumnus of Leadership Nashville.

Before her tenure at MAC, Cynthia was Chief of Planning for the Tennessee Housing Development Agency, at which time she coordinated statewide housing and community development activities related to HUD funding including writing the state Consolidated Plan, conducting statewide meetings regarding the use of HUD funding and serving as a liaison to HUD regional office regarding the Consolidated Plan.

Cynthia received her doctorate from Trevecca Nazarene University. She completed her master’s degree from the University of Illinois at Chicago.

LeeAnn Hall
Executive Director
Alliance for a Just Society

LeeAnn's Bio

LeeAnn Hall is the Executive Director of the Alliance for a Just Society. A leader of social and racial justice movements for more than 35 years, LeeAnn has influenced and effected national reforms in health care, immigration policy, and fair pay. She has guided and inspired hundreds of young organizers into careers in social justice work. She was a co-founder of People’s Action and is treasurer of the board of Race Forward: The Center for Racial Justice Innovation. As Director for Idaho Community Action Network, she led the successful campaign to cover farmworkers by Idaho’s minimum wage laws for the first time. LeeAnn was the recipient of the prestigious Leadership for a Changing World Award from the Ford Foundation, the Advocacy Institute, and the Robert F. Wagner Graduate School of Public Service at New York University and the Prime Movers Award. She lives in Seattle, Washington.

Liz Kuoppola
Executive Director
MAHUBE-OTWA Community Action Partnership

Liz's Bio

Liz Kuoppala’s commitment to securing upward mobility for others is deeply rooted in her own personal odyssey out of poverty and trauma. For more than twenty years, she has led organizations and advocacy to be more inclusive and effective in creating opportunity for people. Liz currently works as executive director at MAHUBE-OTWA Community Action Partnership in Detroit Lakes, Minnesota. She serves on national, state, and local boards focused on service integration, leadership, and multi-generational strategies to end poverty. She holds degrees in chemistry and political leadership. Liz lives in rural Otter Tail County with her wife and their small brood of goats and chickens all named for favorite feminist writers.

Tiffney Marley
Vice President, Practice Transformation
National Community Action Partnership

Tiffney's Bio

Tiffney Marley is the Vice President for Practice Transformation at the National Community Action Partnership, where she leads training and technical assistance strategies to maximize impact and transform anti-poverty practices of the Community Action Network.  This work has many dimensions including leadership of the National Learning Communities Resource Center (LCRC)—the national Community Action innovations hub for addressing the causes and conditions of poverty, working with CAAs to redesign their programmatic strategies, and collaborating with governmental and private stakeholders on special initiatives to transform organizations and systems.  A Whole Family Approach and Institutional Equity leader, Tiffney has successfully led multiple intensive technical assistance cohorts aimed to transform organizational and anti-poverty practice.  She also serves as a thought-partner to the CEO on national racial equity implementation and other strategic initiatives.

Tiffney is a Head Start Alumni and touts her personal transformation from being Community Action customer to becoming a national Community Action leader. She has close to 9 years of Community Action professional experience, having served as the Training Coordinator for the North Carolina Community Action Association prior to joining the Partnership team.

Tiffney is the former Director of Black Church Studies at Duke University Divinity School and has over 17 years of senior-level experience in the academic, faith-based, and nonprofit sectors.  She is a Certified Community Action Professional, Nationally Certified ROMA Master Trainer, and a Rx Racial Healing Practitioner.  She also holds a Nonprofit Management Executive Certificate from Georgetown University McCourt School of Public Policy, a Master of Divinity from Duke University, and a Bachelor of Science in Secondary Mathematics Education from North Carolina State University.  Her biggest accomplishment is that she is the mother of twins, Randi and Jesse, whom she is grooming to become future leaders.

Barbara Miller
Vice President, Family Economic Security
Garrett County Community Action

Barbara's Bio

Barbara currently serves as the Vice President of Family Economic Security at Garrett County Community Action. She has been a part of the Community Action network for 20 years working in several capacities throughout Region 3. From 2012-13 she was employed at the West Virginia Community Action Partnership as Training and Communications Coordinator. She also was Executive Director in Charlottesville, VA at Monticello Area Community Action before joining Garrett County in her current position. Barbara has provided trainings for the West Virginia state conference as well as the state conferences in Pennsylvania, and Virginia. She has been a presenter at the CAP National Conference on nine occasions on topics ranging from cultural diversity to providing a healthy work place. Barbara has her BA in Sociology from Lakeland University in WI, is a Certified Master ROMA trainer, Certified Strength Based Family Worker Trainer, and has a Lifetime Credential in “Bridges out of Poverty.”

Mee Moua
InterDependent Group, LLC

Mee's Bio

Mee Moua is the Principal of InterDependent Group, LLC, which provides training, facilitation and coaching support for individuals and organizations in planning, leadership, and transformation.  She is passionate about democracy building, heart leadership and making visible the interconnectedness among peoples.  Some of her clients are local and State elected officials, community and national foundations and non-profit organizations undertaking equity-centered transformation. 

She was the President and Executive Director of Asian Americans Advancing Justice-AAJC, a leading national civil rights organization based in Washington, D.C. Prior to her work in Washington, DC, she was an attorney and a member of the Minnesota State Senate.  She was the first Hmong American to be elected to a state legislature in the United States, served three terms before retiring in 2010, and served as the Chair of the Senate Judiciary Committee in her final term.

Mee was born in Laos and came to the United in 1978 as a refugee.  She grew up in the mid-west, attended Brown University, received her MPA from the LBJ School of Public Affairs at the University of Texas at Austin and earned her JD from the University of Minnesota Law School. 

She is a recognized public speaker, leadership mentor and relationship weaver.   She currently works and lives in Maryland with her husband and their three children.

Jason Parent
Executive Director/Chief Executive Officer
Aroostook County Action Program

Jason's Bio

As Executive Director and Chief Executive Officer, Jason leads Aroostook County Action Program. Jason holds a Master of Science in Business Degree from Husson University and a Bachelor of Arts Degree in Communication from the University of Maine at Presque Isle. Prior to joining ACAP in 2015, Jason held communication leadership positions in higher education and healthcare for nearly two decades. At ACAP, Jason and his leadership team have positioned the Agency to become a national leader in advancing and adopting the Whole Family/Two-Generation Approach and a Comprehensive Service Delivery Model that involves working with families and individuals on all facets of their advancement so they achieve greater economic independence and overall wellbeing. He is passionate about community involvement and volunteerism and currently serves on the boards of a number of organizations, including the Maine Association of Non-Profits, Aroostook Partnership, Aroostook Aspirations Initiative, and is the current President of Maine Community Action Partnership. Born in Canada and raised along the border in Maine’s northernmost region—the St. John Valley—Jason’s first language is French. He has been greatly involved as a volunteer leader in preserving, advancing, and promoting the area’s Acadian and Franco-American Culture. Jason, his wife Kimberlee, teenage children Christopher and Kallee, live in Maine’s northeastern most City of Caribou.

Libero Della Piana
Senior Strategist
Alliance for a Just Society

Libero's Bio

Libero Della Piana is the Senior Strategist of the Alliance for a Just Society. He has 30 years of experience as a writer, editor, organizer, strategist, and educator for social movement organizations. Previously he was the Communications Director of People’s Action and a Senior Research Associate at the Applied Research Center (now Race Forward). Libero began organizing in high school in Salt Lake City, Utah. He is a graduate of the Center for Third World Organizing’s Movement Activist Apprenticeship Program (MAAP) and its Community Partnership Program. Libero is on the board of the Grassroots Policy Project and the advisory council of IllumiNative. He received the Bannerman Fellowship for Young Activists of Color and the Rainbow/PUSH Coalition’s Push for Excellence in Education Award. He lives in East Harlem, New York.

Jerry Tello
Founder/Director of Training & Capacity Building
National Compadres Network

Jerry's Bio

Jerry Tello comes from a family of Mexican, Texan roots and was raised in south central Los Angeles. He is an internationally recognized expert in the areas of men and boys of color, fatherhood, family strengthening, racial justice, racial healing, community peace and mobilization and culturally based violence prevention/intervention issues.

Over the last 40 forty years Mr. Tello has dedicated his efforts to “La Cultura Cura” or efforts addressing system’s and community transformational healing from the effects of racial inequity and internalized oppression. His ideology is based on a belief that individuals and community have culturally based knowledge and wisdom that can prevent and heal the pain of relationship/community violence, teen pregnancy, fatherless-ness and racial justice. He has shared these teachings by speaking to over half a million people and training 1000’s of facilitators across the nation to address these issues. He is co-founder of the National Compadres Network (established in 1988) and the present Director of the Training and Capacity Building.

He served as a principal consultant for Scholastic Books on International Bilingual Literacy curriculum focused at reaching low-income families, is the author “A Fathers Love”, a series of children’s books, co-editor of Family Violence and Men of Color, a series of motivational CD’s and co-author of the recently released “ Lifting Latinos Up; From Trauma Informed to Healing Centered.”

He has appeared in Time, Newsweek, Latina and Lowrider magazines and has received many major awards including President Obama’s White House Champions of Change Award, the Maria Shriver Architect of Change Award, two California Governor’s Awards, the Ambassador of Peace Award, and the Presidential Crime Victims Service Award, presented by President Bill Clinton and Attorney General Janet Reno.

He is the proud father of three children; Marcos, Renee, Emilio and grandfather of Amara and Naiya.

Mary Watts
Deputy Director
CAP Sonoma

Mary's Bio

Mary is currently is the Deputy Director where she gets to work on the execution and operations of services for low income families. Mary has a Master’s degree in Public Administration from Sonoma State University. Mary spent her entire childhood on stage performing musical theatre where she learned passion and empathy in which she carries through her work today. She lives in Santa Rosa with her husband Greg and now two month old Daughter, Lorelai.

Duane Yoder
Executive Director
Garrett County Community Action

Duane's Bio

Mr. Yoder has served as president since 1980. Previously he was employed in similar roles in Southern and Eastern Maryland. His work has primarily focused on assisting low income persons gain economic security and improve their quality of life. During his tenure as President, Garrett County Community Action has emerged as one of the most successful rural community development corporations in Maryland and a state leader in implementing innovative early child education and family development strategies. GCCAC was selected by the Annie E. Casey Foundation to participate in a four year study to track outcomes for low income children and families in its 2G initiative. Building on the ROMA and CSBG outcome indicators, GCCAC has focused its efforts on ways to implement strategies and measure results of its 2G model Duane has spent his adult life working on anti-poverty issues. He received his Bachelor’s degree from Eastern Mennonite University and had done graduate work at the Universities of West Virginia and Maryland.