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Resource Library

COVID-19 Resource Series

This series covers trauma-informed responses to the pandemic, equitable approaches for human service delivery, leveraging partnerships in COVID-19 recovery and more.

COVID-19: Community Action Responded Quickly in the Early Days of the Pandemic

The first days of the pandemic took a heavy toll on the American healthcare system, economy, and psyche, heightening the strain of the 43 million people already experiencing poverty, and those living paycheck to paycheck. Throughout it all, Community Action has been standing strong, working with partners, supporting communities in creative ways, and making a difference in the lives of struggling families.

Advancing Racial Equity Webinar Series: Discussion Guide

This guide is to be used in conjunction with viewing the webinar series and includes a webinar summary, pre- and post-webinar questions, an activity and resources for each webinar in the series. Primarily designed for public health students and professionals, this guide can be used by anyone interested in having meaningful discussions about racism and racial equity.

Community Action Declares Racism a Public Health Crisis

For generations, persons of color have long been denied equal access to opportunity in the United States. Disparities in health between Whites and Black, Indigenous, Latinos and other people of color is one important example. Persons of color are dying at higher rates because of systemic racist policies aimed to exclude persons. It is well documented that social inequities in housing, transportation, education, healthcare, and public safety have caused harm. Racism is a public health crisis and the remedy requires shifts in policy and systems at the local, state, and federals levels of government.

Advancing Racial Equity Webinar Series Discussion Guide

This guide is to be used in conjunction with viewing the webinar series and includes a webinar summary, pre- and post webinar questions, an activity and resources for each webinar in the series. Primarily designed for public health students and professionals, this guide can be used by anyone interested in having meaningful discussions about racism and racial equity. The guide is designed to help viewers recap the content of the webinars as well as to provide a framework to invoke meaningful conversations about racism and its connection to health inequities in the United States.

Whole Family Approach Design Plan (Updated Version)

This Whole Family Approach Design Plan is meant to help your team think through and detail the essential elements of your whole family approach. It is organized by Components – and each Component section asks you to answer a set of questions. Answering all the questions will produce a “picture” of your effort – and a better sense of the work you have ahead of you. As you complete this design plan, you may find there are things you have not yet thought about, or challenges you don’t yet know how to address.

Establishing a Customer Focused Approach to Community Action Agency Services

This document provides tips and suggestions for implementing a customer satisfaction system in a community action agency.

Applying Lessons Learned from Past Crisis Responses

This is part 3 in the COVID-19 resource series.

The Federal Low-Income Weatherization Assistance Program and its Partnerships: $1.1 Billion In 2018

The Federal Low-Income Weatherization Assistance Program and its Partnerships: $1.1 Billion In 2018

Energy Awareness Month Toolkit

This toolkit contains graphics and messaging covering a range of topics including energy burden, energy equity and clean energy, COVID-19 and the energy sector, the Weatherization Assistance Program the Low Income Home Energy Assistance Program, Energy Efficiency Day (October 7), and Weatherization Day (October 30).

Continuous Quality Improvement Toolkit

Continuous Quality Improvement is a module within a series based on material produced by the Community Action Partnership and the Association of Nationally Certified ROMA Trainers (ANCRT). The series is comprised of a variety of recorded webinars, workshop PowerPoints, facilitator guides, case study examples, and associated resources. The curriculum is based on foundational ROMA principles and practices, exploring the focus areas for ROMA Next Generation and highlighting how all the elements of the Performance Management Framework fit together.

Leadership During Crisis: Northern Kentucky CAC

CAPLAW and the National Community Action Partnership have put together this case study to discuss some of the ways that Northern Kentucky Community Action Commission has adapted to the pandemic, ensuring governance compliance while continuing to meet customer needs.

Leadership During Crisis: Pro Action Case Study

CAPLAW and the National Community Action Partnership have put together this case study to discuss some of the ways that Pro Action of Steuben and Yates, Inc. has adapted to the pandemic, which we hope will inspire and encourage other CAAs considering similar measures.

 

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