When the COVID-19 pandemic hit American communities in early 2020, the nation’s Network of over 1,000 local Community Action Agencies (CAAs) sprang into action. CAAs adapted existing services, implemented new ones and – almost overnight – shifted their entire organizational operations. How did they do this?
This report answers this question based on input from Nationally Certified Results Oriented Management and Accountability (ROMA) Professionals (NCRPs). Click the images to download.
Full Report
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Key Points
