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Resource Library

The Board’s Role in Setting the Mission & Direction of the CAA

Organizational Standard 4.1 states that the Board reviews the organization’s mission statement within the last 5 years and ensures that it addresses poverty and the programs and services of the agency align with it. While the minimum requirement is the review, the Board has a fundamental duty to set the mission and direction of the organization. Watch this webinar to learn about meeting this standard, as well as leveraging Strategic Planning (Category 6) and promising practices to move beyond compliance.

Leveraging Crisis as a Springboard for Action and Innovation

During this session, participants heard Garrett County Community Action Committee Inc.’s ARRA story and the ways that it motivated the agency’s shift to service integration and 2Gen/Whole Family Approach initiatives. Additionally, the Garrett County team shared opportunities or areas of pivot that staff are currently considering in the current crisis to inspire other CAAs to be more strategic with their CARES investments.

Continuous Quality Improvement Toolkit

Continuous Quality Improvement is a module within a series based on material produced by the Community Action Partnership and the Association of Nationally Certified ROMA Trainers (ANCRT). The series is comprised of a variety of recorded webinars, workshop PowerPoints, facilitator guides, case study examples, and associated resources. The curriculum is based on foundational ROMA principles and practices, exploring the focus areas for ROMA Next Generation and highlighting how all the elements of the Performance Management Framework fit together.

Taking Action on Financial Well-Being in Times of Stress

During this time of extreme uncertainty and hardship, people’s main financial concerns are likely immediate and stressful. Practitioners, however, can still support action towards financial wellbeing through meaningful connection to the financial future people want. By bringing a mindset of equity to these conversations, you can reduce anxiety and shame about money to help people feel more in control. This means shifting from an emphasis of personal responsibility to integrate how inequitable systems limit what choices are available to people.

Based on recent research with practitioners in April and May 2020, The Prosperity Agenda will share ways for organizations to deepen their financial conversations. For organizations who do not typically talk about money, they’ll offer an accessible way to discuss money that acknowledges strengths and inequities. Presented by: The Prosperity Agenda

Leadership During Crisis: Northern Kentucky CAC

CAPLAW and the National Community Action Partnership have put together this case study to discuss some of the ways that Northern Kentucky Community Action Commission has adapted to the pandemic, ensuring governance compliance while continuing to meet customer needs.

Leadership During Crisis: Pro Action Case Study

CAPLAW and the National Community Action Partnership have put together this case study to discuss some of the ways that Pro Action of Steuben and Yates, Inc. has adapted to the pandemic, which we hope will inspire and encourage other CAAs considering similar measures.

Effective Governance Despite Challenging Times

Watch this webinar with CAPLAW to learn more about covering board meetings during COVID-19, including virtual meetings and compliance with open meeting laws – including specific CAA examples.

From Risk Assessment to Comprehensive Risk Management

Organizational Standard 4.6 requires an organization-wide, comprehensive risk assessment to be done every two years and reported to the governing board. Watch this webinar to learn about meeting this standard, as well as risk management tools, resources, and promising practices to move beyond compliance.

Leveraging Partnerships in COVID-19 Response & Recovery

This brief highlights practices that local CAAs can engage in to establish new partnerships or collaborative relationships and describes some of the learnings from Capstone Community Action as they convened resources to assist families in crisis.

Board Engagement Webinar Series

This webinar series was developed to assist Community Action Agencies (CAAs) with board engagement including recruitment and development, capacity building, and advocacy strategies.

Board Capacity Building for CAAs

This presentation overviews assessment tools for boards and strategies for strengthening board capacity.

Advocacy for CAA Boards

This presentation overviews key skills and characteristics boards need to engage in advocacy work. Relevant resources are also provided.

Board Recruitment & Development for CAAs

This presentation overviews effective board recruitment strategies and provides key resources available to CAAs.


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Our resource team can provide support with accessing resources from our new resource library.

For assistance with Management & Operations resources, please contact: Courtney Kohler

For assistance with Innovative Practices resources,    please contact: Hyacinth McKinley

For assistance with Census 2020 resources, please contact: Lindsay Marsh

For assistance with Energy Partnerships & Programs resources, please contact: Kathryn Maddux