Resource Library
From Compliance to Capacity: Understanding the CSBG Organizational Standards
Learn how the CSBG Organizational Standards strengthen governance, accountability, and operations in Community Action Agencies. This overview highlights how the Standards serve as both a compliance framework and a tool for building organizational capacity.
The Impact of Excellence
In this peer-led session, participants will hear how Community Action Agencies from across the country are using the Community Action Standards of Excellence to navigate challenges and keep their work moving forward. Leaders will share how operating at their best helps teams make confident decisions, strengthen operations, and sustain impact. The session shows how excellence isn’t extra—it’s a way to build resilience and deliver on your mission, even in the most demanding moments.
Board Discussion Guides for Navigating Uncertainty
These two guides are designed to help boards explore uncertainty, strengthen decision-making, and plan for the future. Use them to spark meaningful conversations, assess options, and align on next steps.
2023 Standards of Excellence
The Standards of Excellence describe thirty-five of the very best practices of the very best Community Action Agencies. They are aligned closely with the Malcolm Baldrige Criteria for Performance Excellence—used world-wide for organizational performance and improvement. Developed and updated biannually with broad input from the Community Action Network, these Standards help answer the question: What does an excellent Community Action Agency look like? The bar is set high, as excellence represents the very highest operational objectives for Community Action Agencies. It is about striving for and seeking to stretch the limits of performance.
Navigating HR Compliance Amid Regulatory Shifts
In the ever-evolving landscape of HR compliance, staying informed and adaptable is crucial, especially during periods of significant political and regulatory changes. This session dives into the complexities and challenges HR professionals face focusing on the impact of executive orders and other regulatory shifts.
CSBG Organizational Standards: Core Practices for Agency Success
The CSBG Organizational Standards define the foundational capacities that every Community Action Agency needs to deliver quality services and maintain effective operations. These standards reflect core practices essential for nonprofit organizations, focusing on accountability, governance, and sound management. Watch to learn about the core practices behind the Standards and strategies for integrating them into your agency’s operations.
Navigating the Pathways to Excellence Program
Discover what excellence means in Community Action through the lens of the Community Action Standards of Excellence. This webinar provides an overview of the National Community Action Partnership’s Pathways to Excellence program, addressing common questions and offering peer insights from those who have embarked on their own journey toward excellence. Learn how this program can help your agency meet the highest standards of performance and drive continuous improvement.
Peer Data Webinar Series: Navigating the Landscape of Technology and Data Systems
Follow a transformative journey towards enhancing efficiency and impact with non-profit resources. We delve into the quest for a tailored Customer Relationship Management software solution, aligning with our unique needs through an RFP process. Discover how we built a system for specific needs from an out-of-the-box solution. We share insights on training tech-resistant staff, evolving reporting capabilities, and implementing time-saving automations, all geared towards maximizing our mission’s success.
The Basics of CSBG Organizational Standards
The CSBG Organizational Standards help ensure that Community Action Agencies have the capacity needed to serve their communities well. In this webinar, we cover what the CSBG Organizational Standards are, why they matter, and how they help CAAs operate effectively. We also share where you can find resources and get support for meeting the CSBG Organizational Standards.
NCAP Strategic Plan Release Webinar
NCAP’s CEO, Denise Harlow, walked through the final board-approved NCAP Strategic Plan for 2023-2025.
Using 2022 Performance to Inform 2023 Goals: Moving Towards Excellence
With 2023 just around the corner, now is the perfect time to evaluate your organization’s progress to inform agency goals and priorities for the new year. Partnership staff reviewed dynamic tools and processes you can use to reflect on organizational performance in 2022 to inform action in 2023, including through the Community Action Standards of Excellence and organizational assessment tools available to the Community Action network. Watch this webinar to learn more about these great tools and resources, and the 2023 Pathways to Excellence cohort opportunities you can use to move your agency practices towards excellence.
Fearless HR
Scaling a Community Action Agency’s impact starts with empowering its people. CAAs rely on human resource functions with highly variable capacities—from fully formed, to fledgling, and everything in between. Attend this workshop to learn how to develop and equip proficient and fearless internal HR leaders.
Discover Innovative Community Action Initiatives at Community Action Showcase!
The Center of Excellence is a national training hub, engaging Community Action Agencies coast-to-coast to share innovative, high impact strategies. This platform shines a light on Community Action success stories to inspire. Here you can access resources to strengthen services, build community outcomes, and create family and community change in your local area.