Week of Events
Monday, February 15, 2021
No events on this day.
Tuesday, February 16, 2021
No events on this day.
Wednesday, February 17, 2021
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February 17, 2021 -Increasing Internal Customer Satisfaction through ROMA Assessment
Increasing Internal Customer Satisfaction through ROMA Assessment
Especially over the past year, organizations have had to be more intentional about the customer satisfaction of one of their most important assets – their “internal customers” (employees). Many of the CSBG Organizational Standards also provide a minimum threshold for how to ensure the overall customer satisfaction system of the organization is established. Join this […]
Thursday, February 18, 2021
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February 18, 2021 -Are You Ready? How to Assess Readiness and Apply Insights from the Past to Plans for the Future
Are You Ready? How to Assess Readiness and Apply Insights from the Past to Plans for the Future
While it isn’t possible to accurately forecast every twist and turn in your agency’s path, it is possible to build resilience and readiness to cope with interruptions to operations, changing customary staffing patterns, and the emerging needs of your community in the wake of a disaster. This webinar explores the importance of evaluating readiness to […]
Friday, February 19, 2021
No events on this day.
Saturday, February 20, 2021
No events on this day.
Sunday, February 21, 2021
No events on this day.