Join the Association of Nationally Certified ROMA Trainers and the Organizational Standards Center of Excellence on Monday, September 30, for the launch of the Implementing ROMA curriculum to complement the ROMA Next Generation Training Series. This webinar will share: Curriculum contents; Training components; and Options for utilization. Presenters:  Barbara Mooney (ANCRT), Courtney Kohler (NCAP), Jarle […]

This webinar provides information on how good process management practices fit into the ROMA performance management methodology.  A ROMA Implementer from CAP of Central Illinois will discuss where process is introduced as part of service/activity development and how process effectively incorporates accountability principles into the daily operations of performance driven organizations.

In this webinar, you can learn about the basics of the national Certified Community Action Professional program (CCAP), who it is for, how it is organized and the steps in the process of becoming a CCAP. When you finish the webinar you will better understand how CCAP can fit into your professional future as a […]

The 2019 American Customer Service Index survey results are in! Join the Department of Energy for this webinar as they provide an overview of the results. You may recall this survey asked Weatherization Assistance Program (WAP) subgrantees to provide their opinions on multiple dimensions of how their respective State grantee is conducting the WAP. All […]

For those who were unable to attend a similar workshop at the Partnership's Annual Convention, this webinar will explore the value that Cap Solar, a subsidiary of Greater Bergen Community Action, has brought to their solar clients through innovative financing and corporate structures driven by their mission to bring affordable energy to those who need […]

We know from a growing body of research that engaging clients in a whole family approach creates better outcomes for parents and their children. Yet despite increased efforts in this work, families of color continue to face particular structural and institutional barriers to opportunity and well-being. Join us on October 30 to engage in a conversation on the impacts of a whole family approach and how this approach can serve as a promising practice for moving our communities of color closer to well-being.