• Whole Family Building Blocks: Building and Using Leadership

    During this webinar participants will learn more about the building blocks agencies need to construct to successfully shift to a whole family approach. Specifically this webinar will focus on the building block of leadership. Additionally, participants will learn how to access the awesome resources coming from the whole family approach efforts of the Learning Community.

  • Whole Family Building Blocks: Attending to Organizational Culture and Systems

    During this webinar participants will learn more about the building blocks agencies need to construct to successfully shift to a whole family approach.  Specifically this webinar will focus on the building block of organizational culture.  Additionally, participants will learn how to access the awesome resources coming from the whole family approach efforts of the Learning Community.

  • Implementing Online Customer Satisfaction Surveys

    This Organizational Standards Center of Excellence Peer-to-Peer webinar will highlight the work of two Community Action Agencies that have implemented online surveys as part of their customer satisfaction systems. The webinar will focus on how the systems were developed, the data collection and analysis process, examples of the tools the systems use, and lessons learned. These examples highlight effective practices for attention to customer satisfaction, as well as meeting and exceeding Organizational Standard Category 1, as well as Standard 6.4.

  • Whole Family Building Blocks: Aligning High Quality, Intentional, Intensive Services to Parents and Children

    During this webinar participants will learn more about the building blocks agencies need to construct to successfully shift to a whole family approach. Specifically this webinar will focus on the building block related to aligning services for parents and children together. Additionally, participants will learn how to access the awesome resources coming from the whole family approach efforts of the Learning Community.

  • Developing Leaders through Community Engagement

    This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on how Community Action Agencies can utilize community leadership academies to directly engage the low-income community and empower customers to address the roots of poverty in their neighborhood. Two agencies will share their experiences developing and facilitating leadership academies, and the results they have seen at the individual, agency, and community level. These examples highlight strategies to build capacity among low-income individuals and increase community involvement in agency activities as ways to meet and exceed Organizational Standard Category 1 & 2.

    Presenters: Leah Goldfine & Pamela Luckett, Montgomery County Community Action Agency & Ayana Bias, UPO

  • Effective Practices for Community Needs Assessments

    This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on the community needs assessment process and final product. Two agencies will present how they conduct their community needs assessment and provide their report as an example. These examples highlight comprehensive data collective approaches, alignment with ROMA, as well as ways to meet and exceed Organizational Standard Category 3.
    Presenters: Aaron Wicks, ABC Inc. & Laurie Lincoln-Swaim, North Alabama CAP

  • Effective Practices for Community Needs Assessments

    This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on the community needs assessment process and final product.  Two agencies will present how they conduct their community needs assessment and provide their report as an example.  These examples highlight the ideal comprehensive data collective approaches, as well as the alignment with ROMA. 

  • Community Action and the Proposed Changes to the Public Charge Rule

    The Community Action Partnership, the National Association for State Community Services  Programs (NASCSP), and CAPLAW have been following a recent initiative being pursued by the Department of Homeland Security, which would make changes to what is referred to as the Public Charge Rule. Under the  proposed changes, use of certain government programs would count as negative […]

  • CCAP – Candidate Data Form (CDF)

    Completing the Candidate Data Form (CDF) is the first step in the process of becoming a Certified Community Action Professional (CCAP). It is in a formatted for you to document your learning and experiences in the field of Community Action. In this webinar you can explore the parts of the CDF in great detail. You will gain valuable insights on how you can complete your own first step toward national recognition as a CCAP.

  • How a Kitchen for Head Start Kids Can Become a Social Enterprise

    Utah Community Action did not plan on starting a social enterprise.  They merely wanted to provide decent food to the kids in their Head Start program.  However, in doing so they found themselves with a facility that could be put to other uses and ended up with a social enterprise that generates substantial income for the organization every year.  Learn how they moved into economic development and the benefits to the organization and the community.

  • 2019 Learning Community Kick-Off Webinar

    Join the Learning Communities Resource Center on December 5th at 2pm ET to learn about the upcoming opportunities in 2019. The webinar will introduce the 2019 Learning Community Groups, review the application process, and share the exciting benefits of the Learning Community. Register

  • The Do’s and Don’ts of Designing Leveraged Programs

    Hosted by the Weatherization Leveraged Partnerships Project at the National Community Action Partnership, hear from Ohio Partners for Affordable Energy on the Do’s and Don’ts designing programs that leverage the WAP. Winning leveraged dollars and designing coordinated programs should be a win-win for the Weatherization Network and potential partners, yet making sure that this design works for your program can be a challenge. With over 30 years of experience in regulatory and legislative advocacy, program design, and program management, the OPAE Energy Services team has critical tips and guidance for the Weatherization Network.

  • CCAP- Executive Skills Portfolio (ESP)

    Submitting the Executive Skills Portfolio (ESP) is the second step in the process of becoming a Certified Community Action Professional (CCAP). The ESP is your chance to showcase your skills in doing the work of Community Action. It gives you a vehicle to show that you are a leader who understands Community Action's vision and values. In this webinar you will get a comprehensive look at what is expected of candidates in this step toward CCAP. And you will gain insight into what the ESP evaluators address when they examine candidates' ESP submissions.

  • 2019 MLTC Conference

    2019 Management and Leadership Training Conference The 2019 Management and Leadership Training Conference (MLTC), will take place from January 16-18, 2018, in New Orleans, LA at the Westin New Orleans Canal Place. Additionally, the Pathways to Excellence Implementer Training will take place January 14-15, 2019. Only a limited number of slots will be available for this pre-conference training. Slots will be available on […]