Events
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Increasing Internal Customer Satisfaction through ROMA Assessment
Especially over the past year, organizations have had to be more intentional about the customer satisfaction of one of their most important assets – their “internal customers” (employees). Many of […]
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Are You Ready? How to Assess Readiness and Apply Insights from the Past to Plans for the Future
While it isn’t possible to accurately forecast every twist and turn in your agency’s path, it is possible to build resilience and readiness to cope with interruptions to operations, changing […]
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Organized Knowledge is Power: Tips for Data Aggregation and Visualization
Understanding challenges and monitoring or reporting the impact of solutions is often tied to the collection and analysis of data. Join the National Community Action Partnership and U.S. Digital Response […]
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CCAP EXAM GUIDANCE
Presented by Jim Lopresti: After successful completion of the CDF and ESP, candidates are qualified to take the CCAP exam. This session will focus on best strategies for preparing for […]
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Practice Transformation Resource Tour
Join us for this webinar to learn more about the National Partnership’s Practice Transformation Resources. These resources will help organizations’ apply evidence-based anti-poverty practices to better serve families. The Practice Transformation team supports organizations to transform their agencies and communities through the integration of services, ongoing training and technical assistance, and resource dissemination. We will tour training materials, reports, guides and upcoming opportunities to help you improve outcomes and identify effective, promising, and innovative practice models that alleviate the causes and conditions of poverty. Some of the content covered will include COVID-19 publications, guides for developing a Whole Family/2-Gen Approach, and tools for strengthening equity.
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New eCourse Release Tour: Featuring Advancing Family-Centered Coaching
We are excited to bring you a new eCourse on Community Action Academy to help advance your agency’s practice with Family-Centered Coaching. Family-Centered Coaching is a holistic approach that moves beyond traditional case management and engages families as they access services, set goals, and strive to achieve their full potential. Based on open-source content developed and revised by the W.K. Kellogg Foundation and The Prosperity Agenda, this eCourse includes videos, reading, scenarios, and quizzes to help learners build coaching skills, engage in the coaching process, work through implicit bias, and assess agency readiness. Access Advancing Family-Centered Coaching on Community Action Academy for free, today! Join us on March 17th for a webinar to kick-off the release, and provide a tour of the course components that can help you and your organization move forward in this practice.
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Managing Data Equity Risk and Reward
The term "data equity" refers to using an equity lens when considering how data is collected, analyzed, interpreted, and distributed. This webinar explores the risks of failing to use an […]
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Keeping the ‘Human’ in Human Services: Tips for Implementing User-Centered Design
The COVID-19 pandemic, and the various challenges of the last year, have left us stressed, anxious, and spread thin. The same is true for the people we are trying to […]
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Meet and Greet with OCS Director Dr. Lanikque Howard
Dr. Lanikque Howard was made Director of the Office of Community Services, Administration for Children and Families (ACF) in February. Prior to her role at OCS, she served three years […]
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National Community Action Meeting on COVID and Vaccination Efforts with NCAF, the Partnership, CAPLAW, and NASCSP
Please join the Community Action national partners for a conversation on COVID, vaccination efforts, and the current environment. David Bradley, Allison Ma'luf, Jenae Bjelland, and Denise Harlow will update the […]
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Social Media/Digital Template Resources for CAAs with Laura Vanden Bosch and Anna VanWaardhuizen of Strategic America
Who did they call during the pandemic? Community Action and we answered. Whether it was a family calling for help to get food or diapers, or perhaps the Governor's Office calling […]
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Learning Communities Resource Center 2021 Kick-off
Join the National Partnership team to learn more about how to get involved with the Learning Communities Resource Center (LCRC) as we launch the next cycle of sharing and learning opportunities for the Community Action CSBG Network. LCRC is an innovation hub that works with CAAs to identify effective, promising, and innovative practice models that combat the causes and conditions of poverty. Participating individuals and agencies are given the opportunity to develop innovative anti-poverty approaches, improve programs, and sharpen service-delivery strategies specific to the needs of local communities. Join a network of organizations and leaders who have been given the tools to launch impactful and lasting transformations through participation in these sharing and learning cohorts! During the webinar we will discuss upcoming events, cohort topics, new resources, and application process questions.
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Adapting to Remote Processes: Tips for Improving Digitized Workflows
The COVID-19 pandemic has forced many operations and services online, causing us to adapt our processes and workflows in the midst of high stakes situations. Join the National Community Action […]
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Disaster Recovery and Agency Continuity Planning
Disaster recovery (DR) and agency continuity planning are two risk management disciplines that help agencies prepare to face disruptions with skill and confidence. During this webinar, we will explore the […]
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Community Action Month Toolkit Release Webinar
Join NCAP, NCAF, and NASCSP to kick off Community Action Month and provide an overview of the 2021 Community Action Month Toolkit. Learn about our new resources as you prepare […]