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Resource Library

Preventing Homelessness: Exploring Strategies to Reach Those at Greatest Risk

Are your locality’s emergency assistance programs reaching people who are at the greatest risk of homelessness? This kick-off webinar will examine the research on homelessness prevention and explore strategies Community Action Agencies may consider to find and assist people who are frequently overlooked by traditional eviction prevention programs.

Ready to Serve: How to Build and Equip a Crisis-Ready Response Team

This webinar explores three critical stages to create and support a crisis response team: 1. Reflect, 2. Plan, and 3. Practice. You’ll learn how and when planning and response teams differ (in composition as well as emphasis), how to ‘bake in’ lessons from previous crisis events into your planning and response strategies, and why and how the substance and style of your planning activities matter. The webinar also explores approaches to ‘practicing’ what you’ve built before your next crisis is at hand, rules of thumb for your crisis team, and takeaways you can apply to create a crisis-ready response team.

Utilizing Property-Tax Aide to Improve the Lives of Seniors

The most vulnerable older adults in your community may be surprised to learn they may qualify for property tax credits or refunds that put money back in their pockets. Learn from AARP Foundation Property Tax-Aide about how you can expand your services and partner to utilize their innovative technology and volunteer training. This webinar series with the AARP Foundation will provide a presentation and demonstration on their best in class digital tool to support eligible homeowners and renters, in select states, apply for property tax relief. Property Tax-Aide is a free program currently available in – New Hampshire, New York (New York City), New Jersey, Maryland, Washington D.C., North Carolina, Florida (Miami-Dade County), Illinois (Cook County), Missouri, Minnesota, Nebraska, Colorado, and Arizona.

Three-Minute Tutorial: Customize NCAP Promo Materials With Your Agency’s Branding

In this quick video, learn how you can customize NCAP documents with your Agency’s own logo using free software.

Becoming a Healing Organization – Part 2

In this webinar, community psychiatrist Dr. Shervington reviews the key elements of trauma-informed systems for organizations. Viewers will gain insight into the implementation domains of a trauma-informed approach, considerations related to COVID-19, and actionable recommendations to maintain self-care and prevent burn-out.

Becoming a Healing Organization – Part 1

CEO & Co-founder of the Institute of Women & Ethnic Studies, Dr. Denese Shervington, explores the process of becoming a healing organization. In this workshop, community psychiatrist Dr. Shervington reviews the basics of trauma, its connection to health disparities, and the key elements of trauma-informed systems. Participants gain insights into the implementation domains of a trauma-informed approach, considerations related to COVID-19, and actionable recommendations to maintain self-care and prevent burn-out.

Crisis Management and Crisis Communications

This webinar outlines practical steps you can take this year to establish best-in-class crisis management and crisis communications capabilities.

CFPB Tools & Resources to Avoid Eviction & New Tenant Rights Included in the CDC Eviction Moratorium

Millions of homeowners and renters continue to struggle with housing insecurity due to the COVID-19 pandemic and its economic impact. While protections exist, they aren’t automatic and many consumers aren’t aware of how to get help. The CFPB and its interagency partners have plain-language resources to help consumers understand their rights and how to take action. This webinar presented information on existing protections for homeowners and renters, the CFPB’s housing portal and additional resources, and specific actions your organization can take to help reach consumers who are struggling.

The Intersection of Data Capacity Building and Strategic Planning

Nonprofits know data-driven decision-making is critical to program success but frequently do not have the capacity to design and maintain complex data systems. A lack of technical expertise, evaluation and performance management strategies, and resources for training and growth are common challenges to building internal capacity. The Annie E. Casey Foundation’s Data Governance Tool Kit is an innovative resource that guides organizations through the development of a comprehensive plan to address all areas of data capacity and position organizations to make more efficient use of their data with an eye toward improving the experiences of families that come through their doors.


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For assistance with Management & Operations resources, please contact: Courtney Kohler

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