Resource Library
Weatherization Workforce Excellence Series: Session 1: Retention through Support and Culture; Well-being, Mentorship, and Burnout Prevention
Retention is more than compensation—it is about culture, care, and connection. This session examines strategies agencies can use to retain skilled staff by fostering supportive work environments that prioritize employee well-being, mentorship, and professional growth. Participants will explore practical approaches to addressing burnout, supporting staff through high workloads, and building a culture where employees feel valued, supported, and motivated to stay and grow within the Weatherization network.
Aligning Community Assessments with Your Mission and Goals
Watch to examine how Community Action Agencies can transform Community Assessments from a requirement to a strategic leadership tool. We explore how integrating qualitative and quantitative data with customer input can strengthen alignment of the Agency’s mission, strategic goals, and outcomes.
New State Association Staff Orientation
This conversational session is meant to orient State Association staff to their unique role within a State Association and the Community Action Network and provide new State Association team members with the opportunity to connect with their peers from around the country. This session is offered as a member benefit to State Association team members with five years or less experience in their State Association role.
Advanced Weatherization Strategies for Lowering Household Energy Costs — Key Opportunities to Increase the Use of LIHEAP in Weatherization
Trainers detail opportunities for maximizing the impact of DOE WAP Health and Safety funds, DOE WAP Leveraging Activity funds, and Low-Income Home Energy Assistance Program (LIHEAP) WAP transfer funds. Watch to learn how to work with state planning processes to bring as many resources as possible to your community.
Your Way to WAPPro: Inside the Experience and How to Apply
The Weatherization Professional Leadership Development Institute (WAPPro) was developed to strengthen leadership across the Weatherization network through shared learning, practical problem-solving, and peer connection. Recognizing that strong programs rely on strong leaders, the cohort provides a structured space for Weatherization professionals to expand leadership skills, exchange strategies, and build lasting connections. The cohort is supported by NCAP’s consultants and partners, Optimum Performance Solutions (OPS) with additional subject matter experts joining to support where needed in focus areas. This informational webinar offers an opportunity to understand the program’s structure and expectations while helping prospective applicants determine readiness and prepare for the application process. WAPPro 3.0 will consist of six two-hour virtual sessions from June to November 2026. Applications close April 30, 2026.
The Softer Side of Weatherization: How Soft Skills and Client Relations Can Improve Program Outcomes
VaShawn Johnson, Training Manager at the Champaign County Regional Planning Commission, joins us to discuss soft skills and how they can help achieve higher production, stronger client relationships, and better overall program outcomes.
From Compliance to Capacity: Understanding the CSBG Organizational Standards
Learn how the CSBG Organizational Standards strengthen governance, accountability, and operations in Community Action Agencies. This overview highlights how the Standards serve as both a compliance framework and a tool for building organizational capacity.
Advanced Weatherization Strategies for Lowering Household Energy Costs — Maximizing Delivery of Household Weatherization Measures
Trainers explain how to fund and audit non-DOE WAP measures or measures with a Savings to Investment Ratio (SIR) of less than 1.0. Panelists review the benefits of using DOE Priority Lists and how to add them to your state plan.
WAP Webinar Series: Advanced Weatherization Strategies for Lowering Household Energy Costs — Baltimore Case Study
Presenters will how the Baltimore City Department of Housing & Community Development (DHCD)’s case management system brings in lead abatement, asthma reduction, fall prevention, and home rehabilitation services.
Welcome to the Certified Community Action Professional (CCAP) Program
Watch for an introductory webinar about the Certified Community Action Professional (CCAP) Program. We cover key steps in the certification process, important deadlines, available resources, and tips for success. Whether you’re a new candidate or exploring CCAP for the future, this session will help you start your journey with confidence.
Peer Data Webinar Series: The ROAD to Continuous Quality Improvement
Learn how Community Action Program of Ramsey and Washington Counties (CAPRW) used a systematic, data-informed approach to Redefine, Optimize, Assess, and Demonstrate quality to pave the way to sustained improvements in their Head Start program. Hear lessons learned, continued efforts, and how you can deploy similar approaches in various programs at your agency.
Equipping the Journey: Exploring the Resources from the Collaborative on Economic Mobility
This webinar training offers a practical overview of tools and resources available through the Collaborative on Economic Mobility that are designed to help support individuals, families, and communities on the journey to economic mobility. Participants will explore the curated selection of resources that address common challenges to economic mobility and will gain insight into actionable strategies for implementation with local community initiatives.
Community Action Transit Forum: Connecting Models, Communities, and CAA Practice
Community Action Agencies are coordinating and operating a wide range of transit solutions that help people and families stay connected to work, education, health care, and daily needs. This session features CAA transit providers showcasing how volunteer driver programs, fixed-route services, non-emergency medical transportation, coordinated transit efforts, and on-demand models function in real communities, with insights and resources from the Coordinating Council on Access and Mobility Technical Assistance Center (CCAM-TAC).
The Impact of Excellence
In this peer-led session, participants will hear how Community Action Agencies from across the country are using the Community Action Standards of Excellence to navigate challenges and keep their work moving forward. Leaders will share how operating at their best helps teams make confident decisions, strengthen operations, and sustain impact. The session shows how excellence isn’t extra—it’s a way to build resilience and deliver on your mission, even in the most demanding moments.
Solar for CAPs 201: Navigating the Changing Solar Landscape
The webinar “Solar for CAPs 201: Navigating the Changing Solar Landscape” featured presentations from various experts discussing solar energy initiatives for community action agencies (CAPs). Presenters shared successful partnerships and programs, including community solar projects, rooftop installations, and energy assistance programs, while highlighting the importance of acting quickly due to expiring tax credits and policy changes. The discussions emphasized the benefits of solar energy for low-income households, the challenges of implementing solar initiatives in rural areas, and the potential for expanding community solar programs across multiple states.