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Resource Library

An Overview of the $25 Billion Rental/Utility Assistance Provided in the New COVID Bill

This webinar provides an overview of the language in the new stimulus bill and its emergency rental assistance provisions.

Community Action Code of Ethics 101

Denise Harlow, CCAP and Renae Dismuke, CCAP provide a walk-through of the Community Action Code of Ethics and discuss how they apply to those working in Community Action.

Staying Well While Working in High Stress, Traumatic Environment (Webinar for Supervisors)

This webinar provides new ideas for hands-on tools and resources for increasing you and your staff’s health and resiliency.

Caring for Staff in a Time of Crisis Optimizing Well Being and Equanimity during the age of COVID-19

This workshop explores the impact of burnout, compassion fatigue, vicarious stress and overall mental distress for essential workers on the frontline during COVID-19.

Equipping Staff through Robust Orientation & Training

Watch to learn about meeting Organizational Standards 7.8 and 7.9, as well as components of orientation and training to consider as the CAA moves from meeting to exceeding the standards.

Evaluating Strategic Plan Progress with Agency-Wide Scorecards

Organizational Standards 6.5 and 9.3 focus on reporting progress toward strategic plan goals (6.5), as well as an analysis of outcomes and associated adjustments to the board on at least an annual basis. While the minimum requirement is to report this information once a year, there are ways to involve the Board and communicate the information clearly so they can better fulfill their role of governance and oversight. Watch this webinar to learn about meeting this standard, as well as utilizing a scorecard or dashboard to organize and communicate data, as well as other promising practices to move beyond compliance.

The Right to Vote: A Short History & Issues for 2020

The right to vote is essential to American Democracy. Throughout our history, access to the polls for communities of color and low-income community members has been threatened and jeopardized. Watch for a short history of attacks on voting rights in America and current concerns for the 2020 cycle.

Crisis Management: 5 Steps to Equip and Fortify Your Agency to Thrive During a Crisis

Learn what you need to do, when you need to do it, and how to turn your worries about a future crisis into a practical roadmap for handling a crisis.

Water and Energy Programs Amidst COVID-19 Spotlight on Arizona

Water and energy program funding has been critical for families impacted by COVID-19. Watch this national webinar to hear from colleagues in Arizona on how they have risen to the challenge, and are innovating with technology to ensure a more safe and streamlined program model.

An Asset for Community Action’s Families: Resources at the Consumer Financial Protection Bureau

We know that COVID-19 has had a major impact on the lives of our most vulnerable families. One area of life that will be affected by the pandemic long after its health and economic impacts have begun to recede is families’ personal finances. The pandemic has stressed many families’ finances and credit in profound ways. Late rent payments, potential evictions, accruing utility/water payment balances, credit card debt and other financial challenges have spiraled. What rights do people have? What tools/resources can help Community Action staff as we work with families to provide hope that they can build a solid financial future? The Consumer Financial Protection Bureau has many resources available to help, and this webinar provides an overview of these resources. Learn how!

Securing the Future of the Community Action Movement

Learn more about how states can pursue and promote Certified Community Action Professional (CCAP) Certification in 2021 and beyond.

An Orientation to the Certified Community Action Professional Program

Watch for an introduction to the Certified Community Action Professional (CCAP) program.

CCAP Candidate Data Form (CDF) Guidance

In this webinar you will explore the parts of the CDF in great detail and gain valuable insights on how you can complete your own first step toward national recognition as a CCAP.

The Board’s Role in Setting the Mission & Direction of the CAA

Organizational Standard 4.1 states that the Board reviews the organization’s mission statement within the last 5 years and ensures that it addresses poverty and the programs and services of the agency align with it. While the minimum requirement is the review, the Board has a fundamental duty to set the mission and direction of the organization. Watch this webinar to learn about meeting this standard, as well as leveraging Strategic Planning (Category 6) and promising practices to move beyond compliance.

Leveraging Crisis as a Springboard for Action and Innovation

During this session, participants heard Garrett County Community Action Committee Inc.’s ARRA story and the ways that it motivated the agency’s shift to service integration and 2Gen/Whole Family Approach initiatives. Additionally, the Garrett County team shared opportunities or areas of pivot that staff are currently considering in the current crisis to inspire other CAAs to be more strategic with their CARES investments.


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Our resource team can provide support with accessing resources from our new resource library.

For assistance with Management & Operations resources, please contact: Courtney Kohler

For assistance with Innovative Practices resources,    please contact: Hyacinth McKinley

For assistance with Census 2020 resources, please contact: Lindsay Marsh

For assistance with Energy Partnerships & Programs resources, please contact: Kathryn Maddux