Select Page


Given the impact that social factors have on health status and expenditures, and the shift toward value-based payment models that reward providers based on outcomes, health care organizations and community-based organizations across the country are increasingly working together to address patients’ social needs.

In Massachusetts, the state Medicaid agency, MassHealth, through its Medicaid 1115 demonstration waiver, is investing in accountable care organizations and community partners to integrate physical health, behavioral health, and long-term services and supports. The state is also funding certain approved “flexible services” that address health-related social needs that are not otherwise covered as MassHealth benefits. this brief examines the strategic, operational, and financial approaches that drive the success of Health Care Organizations and Community Based Organizations partnerships. It also offers recommendations to guide the development of successful collaborations between health care and social service organizations.