Resource Library
Aligning Community Assessments with Your Mission and Goals
Watch to examine how Community Action Agencies can transform Community Assessments from a requirement to a strategic leadership tool. We explore how integrating qualitative and quantitative data with customer input can strengthen alignment of the Agency’s mission, strategic goals, and outcomes.
Peer Data Webinar Series: The ROAD to Continuous Quality Improvement
Learn how Community Action Program of Ramsey and Washington Counties (CAPRW) used a systematic, data-informed approach to Redefine, Optimize, Assess, and Demonstrate quality to pave the way to sustained improvements in their Head Start program. Hear lessons learned, continued efforts, and how you can deploy similar approaches in various programs at your agency.
Peer Data Webinar Series: Automating What Matters
Manual, repetitive tasks slow down service delivery and drain staff time. In this interactive session, learn how Wayne Metro uses low-code platforms like Tray.io and Power Automate, along with custom scripts, to automate the work that matters most. We walk through real examples—from pulling data across siloed systems to creating automated notifications and workflows—and share lessons learned along the way. Gain practical steps for identifying automation opportunities in your own agency and tools to get started, no matter your technical background.
NCAP Data Hub: Deep Dive into the NCAP Data Hub Community Assessment Tool
Watch to learn how to build secondary data reports for custom locations in the NCAP Data Hub’s Needs Assessment tool. Perfect for both beginners and those familiar with the tool, this webinar teaches how to create custom report locations, identify data release dates and update schedules, and customize report results.
Best Practices Using Secondary Data to Support Grant Writing and Stakeholder Engagement
In this webinar, attendees will learn best practices for using secondary data to support grant writing and stakeholder engagement. Specifically, attendees will learn to find and interpret secondary data in the NCAP Data Hub to demonstrate their agency region’s needs, strengths, and shifting capacities for poverty fighting.
Attendees should leave the webinar with the following skills:
• Ability to find and interpret secondary data in the NCAP Data Hub’s Needs Assessment tool and Map Room
• Ability to create simple, easy-to-interpret visualizations, maps, and one-pagers to help introduce decision makers to your agency region’s unique issues
• Strategies for using data to craft needs statements for grant writing, elevator pitches, and other proposals
A Web of Data Management Systems: What if Your Spreadsheets Talked to Each Other?
In today’s rapidly evolving technological landscape, the interconnectedness of data management systems stands as a pivotal strategy with multifaceted benefits. Linking these systems seamlessly enhances efficiency by facilitating streamlined access and retrieval of information, fostering collaboration across departments or functions. This interconnected approach mitigates redundancy and promotes data accuracy, as updates made in one system are instantly reflected in others. Furthermore, it provides a holistic view of organizational data, enabling informed decision-making and strategic planning. The synergy achieved through linked data management systems empowers businesses to adapt agilely to changing requirements, ultimately driving innovation in an interconnected world. This presentation demonstrates the relationship between multiple data systems nested in the Microsoft 365 cloud-based SharePoint system.
Whole Family Approach Building Blocks Resource Guide
This resource guide provides an overview of the Building Blocks for Community Action Agencies shifting to a Whole Family Approach. The guide defines the Building Blocks and provides examples of how each can be integrated within a Community Action Agency as well as its partners. The outline also provides helpful resources for further guidance to assist your team along the way.
2025 SNAP Employment and Training Learning Cohort Information Session
NCAP is currently seeking cohort members from agencies in the Partnership interested in becoming a SNAP E&T third-party providers, or 50-50 providers. As a 50-50 provider, agencies currently operating workforce development programs may be eligible for a 50% reimbursement on related employment expenses through their state. Our 9-month Learning Cohort will provide technical assistance from subject-matter experts at the Seattle Jobs Initiative and the American Public Human Services Association to aid agencies in determining if SNAP E&T is a good fit. Watch to learn more about this opportunity!
Peer Data Webinar Series: Centering Customer Voice in Your Agency’s Data Practices
Watch for an insightful webinar designed exclusively for Community Action Agencies (CAAs) aiming to enhance their impact through customer-centric data practices. In this peer-led session, we explore strategies and best practices for centering customer voice in every stage of data collection, usage, and analysis.
Innovative Practices Resource Roundup
This webinar highlights new and improved tools designed to equip and guide Community Action leaders in the areas of implementing a Whole Family Approach, driving Systems Change, and advancing Health Equity.
Rapid Cycle Learning
One of the top staff training needs that have been identified over the past 4 years is the topic of data analysis. In this session we look at a special kind of evaluation process that has been used to test effectiveness and efficiency (outcome and process) of an intervention (service). This type of learning used in industry and is now being applied to human services.
Three Part Series Whole Family Approach 301
Learn from seasoned Community Action professionals and WFA practitioners from Aroostook County Action Program (ACAP,) on how to effectively blend and braid federal, state, local, and private resources to support your WFA implementation efforts.
NCAP Data Hub: Overview of Improved Map Room Design and Enhanced Functionality
Join us for a demonstration of the newly updated Map Room in the NCAP Data Hub. The demonstration will walk through the steps of finding data, making a map, layering, exporting data, and downloading map images. The Map Room in the NCAP Data Hub hosts more than 30,000 mappable layers spanning topics like poverty, education, housing, weather, health, and workforce. Maps from the Data Hub can be used to support community needs assessments, grant applications, infographics, annual reports, strategic plans, and advocacy efforts.
Navigating the Complexities of SNAP: Insights and Updates for Community Action Agencies
Watch for an engaging webinar in collaboration with the American Public Human Services Association (APHSA) on the Supplemental Nutrition Assistance Program (SNAP). Dive into the fundamentals of SNAP, exploring federal and state policies shaping the program’s landscape from a national to local level. Additionally, hear firsthand from CAAs operating SNAP programs, as we uncover the various nuances and components of SNAP. This webinar will deepen your understanding and help you stay ahead in navigating SNAP’s evolving terrain.
Whole Family Approach 201: Moving Toward Implementation
Explore the enabling conditions which demonstrate WFA readiness and learn how to apply NCAP’s open-source tools and resources to design and implement your own WFA.