Resource Library

Weatherization Workforce Excellence Series: Session 1: Retention through Support and Culture; Well-being, Mentorship, and Burnout Prevention

Retention is more than compensation—it is about culture, care, and connection. This session examines strategies agencies can use to retain skilled staff by fostering supportive work environments that prioritize employee well-being, mentorship, and professional growth. Participants will explore practical approaches to addressing burnout, supporting staff through high workloads, and building a culture where employees feel valued, supported, and motivated to stay and grow within the Weatherization network.

Advanced Weatherization Strategies for Lowering Household Energy Costs — Key Opportunities to Increase the Use of LIHEAP in Weatherization

Trainers detail opportunities for maximizing the impact of DOE WAP Health and Safety funds, DOE WAP Leveraging Activity funds, and Low-Income Home Energy Assistance Program (LIHEAP) WAP transfer funds. Watch to learn how to work with state planning processes to bring as many resources as possible to your community.

Your Way to WAPPro: Inside the Experience and How to Apply

The Weatherization Professional Leadership Development Institute (WAPPro) was developed to strengthen leadership across the Weatherization network through shared learning, practical problem-solving, and peer connection. Recognizing that strong programs rely on strong leaders, the cohort provides a structured space for Weatherization professionals to expand leadership skills, exchange strategies, and build lasting connections. The cohort is supported by NCAP’s consultants and partners, Optimum Performance Solutions (OPS) with additional subject matter experts joining to support where needed in focus areas. This informational webinar offers an opportunity to understand the program’s structure and expectations while helping prospective applicants determine readiness and prepare for the application process. WAPPro 3.0 will consist of six two-hour virtual sessions from June to November 2026. Applications close April 30, 2026.

The Softer Side of Weatherization: How Soft Skills and Client Relations Can Improve Program Outcomes

VaShawn Johnson, Training Manager at the Champaign County Regional Planning Commission, joins us to discuss soft skills and how they can help achieve higher production, stronger client relationships, and better overall program outcomes.

Advanced Weatherization Strategies for Lowering Household Energy Costs — Maximizing Delivery of Household Weatherization Measures

Trainers explain how to fund and audit non-DOE WAP measures or measures with a Savings to Investment Ratio (SIR) of less than 1.0. Panelists review the benefits of using DOE Priority Lists and how to add them to your state plan.

WAP Webinar Series: Advanced Weatherization Strategies for Lowering Household Energy Costs — Baltimore Case Study

Presenters will how the Baltimore City Department of Housing & Community Development (DHCD)’s case management system brings in lead abatement, asthma reduction, fall prevention, and home rehabilitation services.

Solar for CAPs 201: Navigating the Changing Solar Landscape

The webinar “Solar for CAPs 201: Navigating the Changing Solar Landscape” featured presentations from various experts discussing solar energy initiatives for community action agencies (CAPs). Presenters shared successful partnerships and programs, including community solar projects, rooftop installations, and energy assistance programs, while highlighting the importance of acting quickly due to expiring tax credits and policy changes. The discussions emphasized the benefits of solar energy for low-income households, the challenges of implementing solar initiatives in rural areas, and the potential for expanding community solar programs across multiple states.

Multifamily Weatherization: Closing Out Your First Project

Successfully managing and closing out a multifamily weatherization project requires detailed coordination, consistent communication, and a solid grasp of technical, administrative, and logistical requirements. This session walks you through through each stage of project execution, from establishing a realistic timeline and managing contractors to data collection, resident coordination, and financial closeout. Watch to learn best practices for minimizing resident disruptions, ensuring proper documentation, and maintaining clear expectations around billing, change orders, and standards. Special attention is paid to project phasing, quality control inspections (QCI), client education, and coordinating final steps with grantee. This session will leave you equipped to close projects efficiently, maintain compliance, and deliver lasting results.

Out of the Box Thinking with a Box Store Service Strategy: Michigan’s Rural Service Hubs

If you build it, they will come, so why not dream big? Watch to learn about an innovative approach developed by the Michigan Bureau of Community Action and Economic Opportunity (BCEAO) that is reclaiming empty store fronts to serve rural families and communities. Vacant outlet and strip mall spaces are being repurposed to deliver and coordinate community resources including Weatherization and LIHEAP assistance, emergency services, food and nutrition support, and other CSBG funded programs while building trust and strengthening local connections.

Multifamily Weatherization: Planning & Launching Your First Project

Launching a multifamily weatherization project comes with a unique set of challenges and opportunities. This session guides you through the essential steps for successfully initiating and managing their first project—from intake and application through audit approval and DOE submittal. You will explore how to develop effective scopes of work, manage bids and timelines, and navigate key documents. Emphasis will be placed on maximizing client benefits, identifying potential risks, and resolving common on-site issues like resident access, unit conditions, and permitting challenges. Lessons learned and practical troubleshooting tips will prepare you to avoid common pitfalls and deliver lasting impact in multifamily settings.

Energy Awareness Month Toolkit Webinar

NCAP’s 2025 Energy Awareness Month Toolkit is designed to assist you in your social media, email, and other outreach communication efforts all throughout October. This toolkit provides information, talking points, and graphic templates that express the energy needs your customers are facing, as well as actions Community Action and other weatherization agencies are taking to address this need. Topics covered include household savings, indoor air quality impacts, local workforce development benefits, Weatherization Day (October 30) and more.

Watch as we walk through this toolkit and provide additional tips and ideas on how to plan your Energy Awareness Month and Weatherization Day posts, activities, and events.

Multifamily Weatherization: Let’s Begin the Process

This session provides a comprehensive walkthrough of the multifamily weatherization process—from early planning and property prospecting to post-installation follow-up and fiscal closeout. Designed for agencies ready to launch or expand multifamily projects, the session focuses on setting realistic expectations, identifying the right properties, managing stakeholder relationships, and ensuring successful execution at each project stage. With an emphasis on practical tools and strategic thinking, participants will leave with a clear process roadmap, an understanding of financial flows, and the knowledge needed to “leave the project in better shape than at the start.”

Multifamily Weatherization: Scaling Internal Operations

As multifamily weatherization projects expand; agencies must assess and evolve their internal operations to meet growing demands. This session offers a practical look at the strategies and decisions involved in scaling up—from staffing models and contractor engagement to project identification and funding allocation. We explore how to structure their workforce, build capacity through training, and develop sustainable operational plans that go beyond the current funding landscape. Real-world considerations and long-term planning will help guide agencies toward a scalable, mission-aligned approach to multifamily weatherization.

Multifamily Weatherization Virtual Training Series Session 2: Federal & State Landscape, Considerations, Rules, Regulations, and Guidance

This session provides a high-level exploration of key elements related to the programmatic preparations and other related considerations to engage in Multi-Family Weatherization. Participants will gain insight into practical conversations and program development for successful implementation of weatherization projects in multi-family housing units.

Putting Scenario Planning to Work for Weatherization

Scenario planning helps organizations prepare for a range of possible futures—best-case to worst-case—by focusing on high-impact, high-probability risks. With ongoing policy shifts, funding uncertainty, and unpredictable weather, this structured approach supports better decision-making and builds resilience in times of uncertainty. NCAP’s Scenario Planning Toolkit offers templates and guidance to assess financial, operational, and community impacts, and helps teams develop decision filters to guide responses. This session provides a brief overview of scenario planning, highlights key resources and approaches from the Toolkit, and uses peer discussion to explore how Weatherization program managers can apply scenario planning in their departments and in their organizations.