Join staff from the United Planning Organization, the newest Award for Excellence winner, to discuss their performance management system that has been recognized as a best practice by a senior team of Pathways to Excellence Peer Reviewers. Topics discussed will include how UPO uses their strategic plan to set agency-wide outcome goals, a detailed look at their performance scorecard used to track progress across the agency, and how their performance management team uses program data to help staff improve results. Don’t miss this engaging “how to” discussion with an agency recognized for its Excellence in management and operations and how it uses the ROMA framework to improve outcomes.

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