Webinars
 

Screening for Social Determinants of Health:  A Practical Conversation 
February 21, 2018:  2PM ET | Health Intersections 
Presenter:  Dr. Dayna Long  
Join the Health Intersections Learning Community for a practical conversation on screening for the social determinants of health during assessment. Dr. Dayna Long, Pediatrician at UCSF Benioff Children's Hospital Oakland, will share content and lead a discussion on who should conduct the assessment or screening, where it takes place, what questions to ask, how to ask the questions, and ways to collect the data.

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Customer Satisfaction Systems:  An Overview 
February 26, 2018:  2pm ET
Presenter:  Jarle Crocker, Director of T/TA
This webinar will give an overview and the components of a beneficial customer satisfaction system.  Participants will also understand what it takes to develop an organizational culture dedicated to customer satisfaction.  (Part 1 of 2 on customer satisfaction)

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Gathering Community Data on the Social Determinants of Health & Poverty 
February 28, 2018:  2PM ET | ALL OPEN LEARNING COMMUNITY GROUPS 
Presenters:  Community Commons and County Health Rankings & Roadmaps
Join this open learning community event to explore online tools and resources, such as Community Commons and County Health Rankings & Roadmaps, to collect community data on the social determinants of health & poverty.  For an introduction to each site, please access the following videos:  
•    Community Commons:  
What is Community Commons? & How to Register.
•    County Health Rankings & Roadmaps:  Website Tour

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Customer Satisfaction Systems:  Collecting and Analyzing the Data
March 5, 2018:  2pm ET
Presenter:  Jarle Crocker, Director of T/TA
Join this webinar to dig deeper into customer satisfaction data.  Participants will learn elements of customer satisfaction surveys that collect useable data, as well as how to analyze the data into information and knowledge to funnel back into agency planning and evaluation.  (Part 2 of 2 on customer satisfaction)

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Communications Kick-Off Webinar

March 6, 2:00pm ET | 1:00 pm CT | 12:00 pm MT |11:00 am PT

Are you a communications professional working for a Community Action Agency? Perhaps you're a manager, executive director, or employee who assumes communications duties for your agency? If so, please join us for our Communications Kick-Off Webinar. 
Presenters: Dyan Lee, Communications Director

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Financial Empowerment as an Organizational Mindset

March 7, 2:00pm ET | 1:00 pm CT | 12:00 pm MT |11:00 am PT

Join this learning community knowledge building session on creating an organizational mindset around financial empowerment for families.

Presenter: Hyacinth McKinley, LCRC Program Associate

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Community Loan Center: A Local Alternative to Payday Lending
March 9, 2:00pm ET | 1:00 pm CT | 12:00 pm MT |11:00 am PT

Many low-income families are unable to obtain conventional credit and rely on payday and auto-title lenders for small loans that come with predatory interest rates. This webinar will look at an alternative, which is working in 13 markets across three states that allows local nonprofit organizations to serve as the lender for fairly priced payday loan alternative program that is both sustainable and scalable.  To date the Community Loan Center has provided more than 31,000 loans and saved borrowers over $17 million compared to payday loans.  The goal of this webinar is to highlight how your community action agency can bring the employer-based Community Loan Center to the communities you serve.

Presenters:  Kevin Kelly, CED Director

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Organizational Sustainability:  Building your Leadership Bench 
March 12, 2018:  2pm ET
Presenter:  Courtney Kohler, Senior Associate T/TA
This webinar will explore what it takes to develop a leadership bench within the agency to lay a foundation for succession.  Participants will identify ways to integrate leadership development with succession planning for staff at various levels within the agency.  (Part 1 of 2 on organizational sustainability)

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Organizational Sustainability:  Executive Transition Management
March 15, 2018:  2pm ET
Presenter:  Courtney Kohler, Senior Associate T/TA
This webinar will discuss the transition process at the executive level – before, during, and after.  Learn the key steps to laying a foundation to withstand change, as well as how to effectively manage the transition process.  (Part 2 of 2 on organizational sustainability)

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Strategizing and Measuring Community Change

March 21, 2:00pm ET | 1:00 pm CT | 12:00 pm MT |11:00 am PT
The Results at the Community Level Learning Community will be focusing on planning based on community level needs. This webinar will discuss techniques such as the Theory of Aligned Contributions and Mutually Reinforcing Activities to bring results at the community level, as well as examine community level indicators and measurement techniques.

Presenter:  Dr. Barbara Mooney

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Taking Data Out of Silos

March 28, 2:00pm ET | 1:00 pm CT | 12:00 pm MT |11:00 am PT
Join this session of the Cultivating Data-Centered Organizations Learning Community to think intentionally about not only being data-centric, but data-holistic across programs. This webinar will encourage participants to consider what outcomes you have for specific populations, the data elements that support this, and how program outcomes come together to create agency outcomes.

Presenter:  Dr. Barbara Mooney

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Case Management & Referrals to Address the Social Determinants of Health

April 4, 2:00pm ET | 1:00 pm CT | 12:00 pm MT |11:00 am PT

Join the Health Intersections Learning Community to explore the benefits of case management and referrals to address the social determinants of health. Dr. Dayna Long, Pediatrician at UCSF Benioff Children's Hospital Oakland, will lead a knowledge building session on making appropriate referrals, building relationships and trust between providers, as well as decreasing silos among service providers.

Presenter:  Dr. Dayna Long

Register

 

To learn more about our upcoming webinars and to register, please consult our WebEx page here.

To learn more about our previous webinars, please consult our Video Library and our YouTube channel.