BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//National CAP - ECPv6.15.20//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://communityactionpartnership.com
X-WR-CALDESC:Events for National CAP
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20170312T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20171105T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20180311T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20181104T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20190310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20191103T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20170101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181105T140000
DTEND;TZID=America/New_York:20181105T150000
DTSTAMP:20260425T142248
CREATED:20181031T192200Z
LAST-MODIFIED:20181031T192200Z
UID:10972-1541426400-1541430000@communityactionpartnership.com
SUMMARY:Implementing Online Customer Satisfaction Surveys
DESCRIPTION:This Organizational Standards Center of Excellence Peer-to-Peer webinar will highlight the work of two Community Action Agencies that have implemented online surveys as part of their customer satisfaction systems. The webinar will focus on how the systems were developed\, the data collection and analysis process\, examples of the tools the systems use\, and lessons learned. These examples highlight effective practices for attention to customer satisfaction\, as well as meeting and exceeding Organizational Standard Category 1\, as well as Standard 6.4. \nPresenters: Dan Boyd\, Community Services of Northeast Texas & Jaime Longoria\, Hidalgo County Community Service Agency \nRegister Here
URL:https://communityactionpartnership.com/event/implementing-online-customer-satisfaction-surveys/
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20181107T140000
DTEND;TZID=UTC:20181107T153000
DTSTAMP:20260425T142248
CREATED:20180925T150947Z
LAST-MODIFIED:20180925T152827Z
UID:10447-1541599200-1541604600@communityactionpartnership.com
SUMMARY:Whole Family Building Blocks:  Aligning High Quality\, Intentional\, Intensive Services to Parents and Children
DESCRIPTION:During this webinar participants will learn more about the building blocks agencies need to construct to successfully shift to a whole family approach.  Specifically this webinar will focus on the building block related to aligning services for parents and children together.  Additionally\, participants will learn how to access the awesome resources coming from the whole family approach efforts of the Learning Community. \nPresenters:  Jeannie Chaffin\, Consultant & Tiffney Marley\, National CAP \nProvided by the Learning Communities Resource Center at National CAP \nRegister
URL:https://communityactionpartnership.com/event/webinar-wednesday-2018-11-07/
CATEGORIES:Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20181108T140000
DTEND;TZID=America/New_York:20181108T150000
DTSTAMP:20260425T142248
CREATED:20181031T192730Z
LAST-MODIFIED:20181107T150924Z
UID:10974-1541685600-1541689200@communityactionpartnership.com
SUMMARY:Developing Leaders through Community Engagement
DESCRIPTION:This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on how Community Action Agencies can utilize community leadership academies to directly engage the low-income community and empower customers to address the roots of poverty in their neighborhood. Two agencies will share their experiences developing and facilitating leadership academies\, and the results they have seen at the individual\, agency\, and community level. These examples highlight strategies to build capacity among low-income individuals and increase community involvement in agency activities as ways to meet and exceed Organizational Standard Category 1 & 2. \nPresenters: Leah Goldfine & Pamela Luckett\, Montgomery County Community Action Agency & Ayana Bias\, UPO \nRegister Here
URL:https://communityactionpartnership.com/event/developing-leaders-through-community-engagement/
CATEGORIES:Webinars
END:VEVENT
END:VCALENDAR