Writing Your Community Assessment: Organizing the Report
2019-03-14 13:00 - 14:00 UTC
This webinar will walk through an “annotated template” under development by the Partnership and NASCSP to assist with how to structure your community assessment. The webinar will cover how to comply with the organizational standards, tips for data collection and analysis, and walk through suggested sections to include in your next assessment and how to organize them to ensure the development of a high quality report.
Presenter: Jarle Crocker, Director of T/TA, NCAP
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Whole Family Approach Practice Transformation Stories
2019-03-13 14:00 - 15:30 UTC
Over the last year, several Community Action Agencies have participated in the Whole Family Approach Community of Practice as a part of the Community Action Economic Mobility Initiative, funded by the Annie E. Casey Foundation. Join us from the second installment of this mini-series to hear from Network members – Metropolitan Action Commission, Central Missouri Community Action, and Community Action, Inc. – as they share their learning and transformation as they’ve worked to implement a whole family approach. Resources and takeaways for replication in other CAAs will be shared.

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Learn About First Nonprofit
2019-03-12 14:00 - 15:00 UTC
Learn About First Nonprofit
Nonprofits typically have fewer unemployment claims than the private sector; therefore, they often subsidize the state unemployment fund by paying more than necessary. Federal and state laws allow 501(c)(3) organizations to reimburse the state unemployment fund, rather than pay the SUI tax in advance of having actual claims. FNP’s unemployment programs may well reduce your unemployment costs if you currently participate in the state tax system and can provide you with a safety net if you have already chosen the reimbursable option.
Participation in FNP programs provides:
• Fixed annual cost for budgetary certainty
• Multiple options for different coverage levels specific to CAP agency needs
•Knowledgeable team of unemployment specialists to handle all your UI needs
•Expert claims representation for unemployment hearings and audits
• Access to training and services that can decrease the number of invalid unemployment claims
•No pooling or shared risk
We encourage you or your designee to register now for this informative webinar. A quote from FNP is free with no obligation to join their program, so you have nothing to lose! As an added bonus, Community Action Agencies receive a 20% discount on the one-time enrollment fee.
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Crafting Your Community Action Elevator Speech
2019-03-06 14:00 - 15:00 UTC
How can you talk about what you do and why it matters in a way that grabs the attention of your audience? An elevator pitch is a brief, persuasive speech that is used to spark interest. This webinar will introduce the technique, core messages for the Network, and a framework for tailoring these messages for your work.
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Sustaining the Organization through Leadership Transitions
2019-03-06 14:00 - 15:00 UTC
This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on organizational sustainability through leadership transitions. As generations are moving through the workplace, the potential of executive leadership transitions remains high. Being prepared and handling a transition well can help an organization continue on a positive trajectory. Learn from two organizations in the Community Action network that have experience with successful transitions – a local CAA in North Alabama who recently went through a transition and the Iowa state association who assists local agencies through the process.
Presenters: Tim Thrasher (CAPNA) & Lana Shope (ICAA)
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Career Pathways as a Leadership Development Framework in Community Action
2019-02-27 14:00 - 15:00 UTC
This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on an example of a career pathways framework for CAA personnel in Massachusetts. The Massachusetts Association for Community Action (MASSCAP) conducted a Community Action Career Pathways Research Project, identifying and documenting career pathways in the common occupation areas of the 23 CAAs in MA. The recently published report identifies the skills and training needed by CAA employees to move upward on a career pathway, as well as recommendations on developing a culture of professional development and career planning within CAAs. This webinar will provide key information and findings of the study which was funded by the Massachusetts Department of Labor and Workforce Development’s Workforce Training Fund.
Presenters: Patricia Pelletier, Planning, Workforce Development, and Training Consultant at MASSCAP; Josh Amaral, Assistant Executive Director at PACE in New Bedford, MA; Kerry A. Brennan, Chief Operating Officer, WCAC, Worcester, MA
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Provided by the Organizational Standards Center of Excellence at National CAP

Health Impacts of the Physical & Social Environment
2019-02-20 14:00 - 15:00 UTC
Many factors combine together to affect the health of individuals and communities, not solely access to health services or genetics. Where we live, the state of our environment, and our relationships with friends and family all have considerable impacts on health. This webinar will focus on a comprehensive approach to health and how considering and treating one’s physical and social environment can ultimately improve health.
Presenter: Dr. Dayna Long, MD
Provided by the Learning Communities Resource Center at National CAP
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Building Pathways for Parents: Innovation for Work & Education
2019-02-13 14:00 - 15:30 UTC
Join this webinar to hear stories of how organizations have used Head Start and local post-secondary partners to develop skills and create opportunities for parents.
Presenters: Jeannie Chaffin, Consultant & Tiffney Marley, National CAP
Provided by the Learning Communities Resource Center at National CAP
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Whole Family Approach: Transformation Stories
2019-02-06 14:00 - 15:30 UTC
Several Community Action Agencies have experienced change through participation in the 2018 Whole Family Approach Learning Community Group. Selected agencies will share their learning and transformation as they’ve worked to implement a whole family approach. Resources and takeaways for replication in other CAAs will be shared.
Presenters: Jeannie Chaffin, Consultant & Tiffney Marley, National CAP
Provided by the Learning Communities Resource Center at National CAP
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The 2018 Version of Money Smart for Adults: Building Financial Skills and Confidence through Knowledge and Practice
2019-01-30 14:00 - 15:00 UTC
The FDIC’s 2018 version of the instructor-led Money Smart for Adults curriculum was released in November 2018! This full replacement of the 2010 version provides instructors with practical knowledge, skills-building opportunities, and resources they can use to help participants manage their finances with confidence. The 14 new modules feature basic financial topics, and include updated information, and expanded content on topics such as mobile banking, creative ways to save money, and credit reports and scores.
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Rev. Dr. Martin Luther King, Jr. Commemoration—Partnership National Webinar
2019-01-23 14:00 - 15:00 (America/New_York)
Rev. Dr. Martin Luther King, Jr. Commemoration—Partnership National Webinar
January 23, 2019 – 2pm ET
Join Partnership Board Chair, Bryan Duncan and CEO, Denise Harlow as they give tribute to MLK’s legacy and Community Action’s history.
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Training Webinar for Launch of National Community Action Impact Report
2019-01-22 14:00 - 15:00 UTC
The National Community Action Partnership will be releasing the Community Action National Impact report on Thursday, January 24. Join this webinar to learn how you and your local agency, or state association can be engaged at the local or state level in its release. The webinar will share content, graphics, and data from the report highlighting how these elements can be used in your local launch efforts. Additionally, the webinar will demonstrate how you can incorporate your local data, and success stories into your launch to increase local interest in the report. Thank you to Mutual of America for their support in the development of this report.
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2019 MLTC Conference
2019-01-15 - 2019-01-18
2019 Management and Leadership Training Conference
The 2019 Management and Leadership Training Conference (MLTC), will take place from January 16-18, 2018, in New Orleans, LA at the Westin New Orleans Canal Place. Additionally, the Pathways to Excellence Implementer Training will take place January 14-15, 2019. Only a limited number of slots will be available for this pre-conference training. Slots will be available on a first come, first served basis. The theme for this year’s event is Community Action: A Voice for Change.
To make a sleeping room reservation, click here. The group rate of $159/night (single or double) will be available until December 17, 2018. You can also make your sleeping room reservation by phone using either 1-(800)-881-1523 or (504) 566-7006 but please reference “Community Action Partnership Management and Leadership Training Conference” to receive the group rate.
Registration and Preliminary Agenda Forthcoming

CCAP- Executive Skills Portfolio (ESP)
2019-01-09 14:00 - 15:00 UTC
Submitting the Executive Skills Portfolio (ESP) is the second step in the process of becoming a Certified Community Action Professional (CCAP). The ESP is your chance to showcase your skills in doing the work of Community Action. It gives you a vehicle to show that you are a leader who understands Community Action’s vision and values. In this webinar you will get a comprehensive look at what is expected of candidates in this step toward CCAP. And you will gain insight into what the ESP evaluators address when they examine candidates’ ESP submissions.
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The Do’s and Don’ts of Designing Leveraged Programs
2018-12-19 14:00 - 15:00 UTC
Hosted by the Weatherization Leveraged Partnerships Project at the National Community Action Partnership, hear from Ohio Partners for Affordable Energy on the Do’s and Don’ts designing programs that leverage the WAP. Winning leveraged dollars and designing coordinated programs should be a win-win for the Weatherization Network and potential partners, yet making sure that this design works for your program can be a challenge. With over 30 years of experience in regulatory and legislative advocacy, program design, and program management, the OPAE Energy Services team has critical tips and guidance for the Weatherization Network.
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2019 Learning Community Kick-Off Webinar
2018-12-05 14:00 - 15:30 UTC
Join the Learning Communities Resource Center on December 5th at 2pm ET to learn about the upcoming opportunities in 2019. The webinar will introduce the 2019 Learning Community Groups, review the application process, and share the exciting benefits of the Learning Community.
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How A Kitchen For Head Start Kids Can Become A Social Enterprise
2018-11-28 15:00 - 16:30 UTC
Learn how operating a social enterprise can be the next step from activities your CAA is already doing. Hear how your CAA can use an asset you already have to generate an unrestricted source of income.
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How a Kitchen for Head Start Kids Can Become a Social Enterprise
2018-11-28 15:00 - 16:30 UTC
Utah Community Action did not plan on starting a social enterprise. They merely wanted to provide decent food to the kids in their Head Start program. However, in doing so they found themselves with a facility that could be put to other uses and ended up with a social enterprise that generates substantial income for the organization every year. Learn how they moved into economic development and the benefits to the organization and the community.
Presenter: Joni Clark, Utah Community Action
Provided by the Community Economic Development Program at National CAP
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CCAP – Candidate Data Form (CDF)
2018-11-28 14:00 - 15:30 UTC
Completing the Candidate Data Form (CDF) is the first step in the process of becoming a Certified Community Action Professional (CCAP). It is in a formatted for you to document your learning and experiences in the field of Community Action. In this webinar you can explore the parts of the CDF in great detail. You will gain valuable insights on how you can complete your own first step toward national recognition as a CCAP.
Presenter: Jim Lopresti, CCAP
Provided by the Certified Community Action Professional (CCAP) Program at National CAP
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Community Action and the Proposed Changes to the Public Charge Rule
2018-11-28 12:30 - 13:30 UTC
The Community Action Partnership, the National Association for State Community Services Programs (NASCSP), and CAPLAW have been following a recent initiative being pursued by the Department of Homeland Security, which would make changes to what is referred to as the Public Charge Rule. Under the proposed changes, use of certain government programs would count as negative factors against legal immigrants when they apply for citizenship. Medicaid, SNAP, and certain housing programs are specifically called out in the proposal. CSBG, WAP, LIHEAP, and Head Start are not included in the proposed rule. However, this proposal could have spillover effects negatively impacting Community Action programs and customers.
The proposed rule was published in the Federal Register on October 10th, kicking off a 60-day comment period. The National Partners will host a webinar on November 28th at 12:30 ET/11:30 CT/10:30 MT/9:30 ET. This webinar will give an overview of the proposal and will share suggested comments and templates that your agency can use to officially weigh in the proposal if you so choose. Comments on the Federal Register Notice are due December 10th.
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Effective Practices for Community Needs Assessments
2018-11-14 14:00 - 15:30 UTC
This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on the community needs assessment process and final product. Two agencies will present how they conduct their community needs assessment and provide their report as an example. These examples highlight the ideal comprehensive data collective approaches, as well as the alignment with ROMA.
Presenters: Aaron Wicks, ABC Inc. & Laurie Lincoln-Swaim, North Alabama CAP
Provided by the Organizational Standards Center of Excellence at National CAP
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Effective Practices for Community Needs Assessments
2018-11-14 14:00 - 15:00 UTC
This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on the community needs assessment process and final product. Two agencies will present how they conduct their community needs assessment and provide their report as an example. These examples highlight comprehensive data collective approaches, alignment with ROMA, as well as ways to meet and exceed Organizational Standard Category 3.
Presenters: Aaron Wicks, ABC Inc. & Laurie Lincoln-Swaim, North Alabama CAP
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Developing Leaders through Community Engagement
2018-11-08 14:00 - 15:00 (America/New_York)
This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on how Community Action Agencies can utilize community leadership academies to directly engage the low-income community and empower customers to address the roots of poverty in their neighborhood. Two agencies will share their experiences developing and facilitating leadership academies, and the results they have seen at the individual, agency, and community level. These examples highlight strategies to build capacity among low-income individuals and increase community involvement in agency activities as ways to meet and exceed Organizational Standard Category 1 & 2.
Presenters: Leah Goldfine & Pamela Luckett, Montgomery County Community Action Agency & Ayana Bias, UPO
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Whole Family Building Blocks: Aligning High Quality, Intentional, Intensive Services to Parents and Children
2018-11-07 14:00 - 15:30 UTC
During this webinar participants will learn more about the building blocks agencies need to construct to successfully shift to a whole family approach. Specifically this webinar will focus on the building block related to aligning services for parents and children together. Additionally, participants will learn how to access the awesome resources coming from the whole family approach efforts of the Learning Community.
Presenters: Jeannie Chaffin, Consultant & Tiffney Marley, National CAP
Provided by the Learning Communities Resource Center at National CAP
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Implementing Online Customer Satisfaction Surveys
2018-11-05 14:00 - 15:00 (America/New_York)
This Organizational Standards Center of Excellence Peer-to-Peer webinar will highlight the work of two Community Action Agencies that have implemented online surveys as part of their customer satisfaction systems. The webinar will focus on how the systems were developed, the data collection and analysis process, examples of the tools the systems use, and lessons learned. These examples highlight effective practices for attention to customer satisfaction, as well as meeting and exceeding Organizational Standard Category 1, as well as Standard 6.4.
Presenters: Dan Boyd, Community Services of Northeast Texas & Jaime Longoria, Hidalgo County Community Service Agency
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Whole Family Building Blocks: Attending to Organizational Culture and Systems
2018-10-31 14:00 - 15:30 UTC
During this webinar participants will learn more about the building blocks agencies need to construct to successfully shift to a whole family approach. Specifically this webinar will focus on the building block of organizational culture. Additionally, participants will learn how to access the awesome resources coming from the whole family approach efforts of the Learning Community.
Presenters: Jeannie Chaffin, Consultant & Tiffney Marley, National CAP
Provided by the Learning Communities Resource Center at National CAP
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Whole Family Building Blocks: Building and Using Leadership
2018-10-24 14:00 - 15:30 UTC
During this webinar participants will learn more about the building blocks agencies need to construct to successfully shift to a whole family approach. Specifically this webinar will focus on the building block of leadership. Additionally, participants will learn how to access the awesome resources coming from the whole family approach efforts of the Learning Community.
Presenters: Jeannie Chaffin, Consultant & Tiffney Marley, National CAP
Provided by the Learning Communities Resource Center at National CAP
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CCAP Orientation
2018-10-17 14:00 - 15:30 UTC
In this webinar you can learn about the basics of the national Certified Community Action Professional program (CCAP), who it is for, how it is organized and the steps in the process of becoming a CCAP. When you finish the webinar you will better understand how CCAP can fit into your professional future as a leader in Community Action.
Presenter: Jim Lopresti, CCAP
Provided by the Certified Community Action Professional (CCAP) Program at National CAP
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Identifying Housing Opportunities in Rural Communities
2018-10-16 14:00 - 15:30 UTC
Rural Community Action Agencies are ideally situated to help low-income people experiencing or at risk of homelessness find and secure permanent housing. But where can rural low-income households find affordable housing? How can providers encourage landlords to take a chance on households with a spotty rental history and limited income? The October 16 webinar of the Decreasing Homelessness series will examine the strategies rural providers are deploying to help at-risk and homeless individuals and families find and secure permanent housing.
Presenters: Sharon McDonald, National Alliance to End Homelessness; Ellie Johnson, Be Well Betterment Counseling Services & Jef Rawlings, Johnston-Lee-Harnett Community Action Agency
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Collective Impact: Moving from Vision to Implementation
2018-10-10 14:00 - 15:30 UTC
October 10, 2018 – 2pm ET
Forming a steering committee and creating a common agenda is hard work. However, what happens after the vision has been agreed upon? How do you create an infrastructure that can make progress toward achieving the common agenda? In this workshop, learn about the structure for implementing collective impact; discuss considerations for which working groups to create to pursue the common agenda, and when to launch them; how to identify stakeholders best suited to serve on working groups; and how working groups can succeed in their first six months.
Presenters: Jennifer Splansky Juster and Robert Albright, FSG Consulting
Provided by the Learning Communities Resource Center at National CAP
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