Effective Practices for Community Needs Assessments
2018-11-14 14:00 - 15:00 UTC
This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on the community needs assessment process and final product. Two agencies will present how they conduct their community needs assessment and provide their report as an example. These examples highlight comprehensive data collective approaches, alignment with ROMA, as well as ways to meet and exceed Organizational Standard Category 3.
Presenters: Aaron Wicks, ABC Inc. & Laurie Lincoln-Swaim, North Alabama CAP
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Developing Leaders through Community Engagement
2018-11-08 14:00 - 15:00 (America/New_York)
This Organizational Standards Center of Excellence Peer-to-Peer webinar will focus on how Community Action Agencies can utilize community leadership academies to directly engage the low-income community and empower customers to address the roots of poverty in their neighborhood. Two agencies will share their experiences developing and facilitating leadership academies, and the results they have seen at the individual, agency, and community level. These examples highlight strategies to build capacity among low-income individuals and increase community involvement in agency activities as ways to meet and exceed Organizational Standard Category 1 & 2.
Presenters: Leah Goldfine & Pamela Luckett, Montgomery County Community Action Agency & Ayana Bias, UPO
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Whole Family Building Blocks: Aligning High Quality, Intentional, Intensive Services to Parents and Children
2018-11-07 14:00 - 15:30 UTC
During this webinar participants will learn more about the building blocks agencies need to construct to successfully shift to a whole family approach. Specifically this webinar will focus on the building block related to aligning services for parents and children together. Additionally, participants will learn how to access the awesome resources coming from the whole family approach efforts of the Learning Community.
Presenters: Jeannie Chaffin, Consultant & Tiffney Marley, National CAP
Provided by the Learning Communities Resource Center at National CAP
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Implementing Online Customer Satisfaction Surveys
2018-11-05 14:00 - 15:00 (America/New_York)
This Organizational Standards Center of Excellence Peer-to-Peer webinar will highlight the work of two Community Action Agencies that have implemented online surveys as part of their customer satisfaction systems. The webinar will focus on how the systems were developed, the data collection and analysis process, examples of the tools the systems use, and lessons learned. These examples highlight effective practices for attention to customer satisfaction, as well as meeting and exceeding Organizational Standard Category 1, as well as Standard 6.4.
Presenters: Dan Boyd, Community Services of Northeast Texas & Jaime Longoria, Hidalgo County Community Service Agency
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Whole Family Building Blocks: Attending to Organizational Culture and Systems
2018-10-31 14:00 - 15:30 UTC
During this webinar participants will learn more about the building blocks agencies need to construct to successfully shift to a whole family approach. Specifically this webinar will focus on the building block of organizational culture. Additionally, participants will learn how to access the awesome resources coming from the whole family approach efforts of the Learning Community.
Presenters: Jeannie Chaffin, Consultant & Tiffney Marley, National CAP
Provided by the Learning Communities Resource Center at National CAP
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Whole Family Building Blocks: Building and Using Leadership
2018-10-24 14:00 - 15:30 UTC
During this webinar participants will learn more about the building blocks agencies need to construct to successfully shift to a whole family approach. Specifically this webinar will focus on the building block of leadership. Additionally, participants will learn how to access the awesome resources coming from the whole family approach efforts of the Learning Community.
Presenters: Jeannie Chaffin, Consultant & Tiffney Marley, National CAP
Provided by the Learning Communities Resource Center at National CAP
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CCAP Orientation
2018-10-17 14:00 - 15:30 UTC
In this webinar you can learn about the basics of the national Certified Community Action Professional program (CCAP), who it is for, how it is organized and the steps in the process of becoming a CCAP. When you finish the webinar you will better understand how CCAP can fit into your professional future as a leader in Community Action.
Presenter: Jim Lopresti, CCAP
Provided by the Certified Community Action Professional (CCAP) Program at National CAP
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Identifying Housing Opportunities in Rural Communities
2018-10-16 14:00 - 15:30 UTC
Rural Community Action Agencies are ideally situated to help low-income people experiencing or at risk of homelessness find and secure permanent housing. But where can rural low-income households find affordable housing? How can providers encourage landlords to take a chance on households with a spotty rental history and limited income? The October 16 webinar of the Decreasing Homelessness series will examine the strategies rural providers are deploying to help at-risk and homeless individuals and families find and secure permanent housing.
Presenters: Sharon McDonald, National Alliance to End Homelessness; Ellie Johnson, Be Well Betterment Counseling Services & Jef Rawlings, Johnston-Lee-Harnett Community Action Agency
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Collective Impact: Moving from Vision to Implementation
2018-10-10 14:00 - 15:30 UTC
October 10, 2018 – 2pm ET
Forming a steering committee and creating a common agenda is hard work. However, what happens after the vision has been agreed upon? How do you create an infrastructure that can make progress toward achieving the common agenda? In this workshop, learn about the structure for implementing collective impact; discuss considerations for which working groups to create to pursue the common agenda, and when to launch them; how to identify stakeholders best suited to serve on working groups; and how working groups can succeed in their first six months.
Presenters: Jennifer Splansky Juster and Robert Albright, FSG Consulting
Provided by the Learning Communities Resource Center at National CAP
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Fall Update from DOE WAP Program Manager
2018-10-03 14:00 - 15:30 UTC
As we kick off Weatherization month, listen in for an update from the Department of Energy (DOE) Weatherization Assistance Program (WAP) Manager Erica Burrin. Recently installed as the permanent Program Manager, Ms. Burrin will provide an overview of recent efforts by the team to respond to feedback collected from the Network through the American Customer Satisfaction Survey and focus group style Solution Summits, in addition to the funding outlook and processes for PY 2019.
Presenter: Erica Burrin, DOE WAP Program Manager
Provided by the Weatherization Leveraged Partnerships Project at National CAP
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Community Engagement and Equity for Collective Impact
2018-09-26 14:00 - 15:30 UTC
In order to achieve long term sustainable change that improves outcomes for a community’s most vulnerable residents, it is essential to prioritize equity outcomes and strategies from the beginning and to engage those ultimately impacted throughout the process. This webinar will share approaches to and examples of centering collective impact work on equity, and strategies for engaging members of the community throughout the design and implementation of an initiative.
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Building Wealth Across Generations
2018-09-19 14:00 - 15:30 UTC
Financial literacy is often thought of as a concept that only applies to adults. But what impact does the journey towards financial wellness have on families as a whole? Join us on September 19 to participate in a conversation with Prosperity Now around what Community Action Agencies can do to better implement financial capability services with whole families in mind. Hear from lessons learned from organizations in the field, and recommendations on best practices.
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Weatherization Day Kickoff Webinar
2018-09-13 14:30 - 15:30 UTC
Join CAP, NASCSP, and NCAF for a webinar in preparation for Weatherization Day 2018 on October 30th. It is a great opportunity to highlight the program and the impact it has on households around the country. This webinar is meant for local agency leaders, communications staff, and Weatherization teams as well as State WAP staff. Participants will hear guidance from NASCSP on developing a communications strategy, learn about Weatherization resources from CAP’s leveraging project, and tips and strategies for engaging policy makers around Weatherization day from the NCAF team.
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Weatherization Day Kick Off Webinar
2018-09-13 14:30 - 15:30 UTC

Opportunity Youth in 2Gen Practice
2018-09-12 14:00 - 15:30 UTC
Traditionally, the focus for alleviating generational poverty has been on either early childhood education or workforce education and training for parents, while two‐generation approaches focus on both sets of needs. However, most 2-Gen approaches focus on parents and young children, leaving vulnerable adolescents – including the 6.7 million 16 to 24‐ year-olds who are neither working nor in school – without support.
Join us on September 12th to engage in a conversation on what steps Community Action Agencies can take serve this increasingly vulnerable population. Experts from ICF International will provide an overview of the challenges facing this demographic, and provide insights and research to guide CAAs in their service delivery approaches. We will also hear from a field practitioner who will share their lessons learned in this space.
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2018 Annual Convention
2018-08-28 - 2018-08-31 | Denver, Colrado, Denver, Colorado
Keynote Presenter: Kathryn Edin
Kathryn Edin is one of the nation’s leading poverty researchers, working in the domains of welfare and low-wage work, family life, and neighborhood contexts. A qualitative and mixed-method researcher, she has taken on key mysteries about the urban poor that have not been fully answered by quantitative work: How do single mothers possibly survive on welfare? Why don’t more go to work? Why do they end up as single mothers in the first place? Where are the fathers and why do they disengage from their children’s lives?
How have the lives of the single mothers changed as a result of welfare reform? Edin has authored 8 books and some 80 journal articles. The hallmark of her research is her direct, in-depth observations of the lives of low-income women, men, and children.
Note: Kathryn Edin will be available for a book signing following her keynote address.
2018 Management Leadership Training Conference

Whole Family Approach Building Blocks
2018-08-22 14:00 - 15:00 (America/New_York)
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Evaluating Collective Impact
2018-08-15 14:00 - 15:30 (America/New_York)
Measuring and communicating about the progress of a collective impact initiative is different than evaluating the work of a single organization or program. This webinar will provide a framework for assessing the progress, effectiveness, and impact of collective impact efforts. We will define the relationship between shared measurement and evaluation, and talk about what types of results to expect at different stages of an initiative.
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Virtual Tour of the CNA Online Data Hub through the Engagement Network
2018-08-14 14:00 - 15:30 UTC
The Partnership will host the Center for Applied Research and Engagement Systems (CARES) on August 14th at 2pm ET for an online tour of the new hub where the Community Needs Assessment (CNA) Online Data Tool is housed. They will give an overview of the enhanced functionality for secondary data collection. Specifically, you’ll see updated mapping and reporting environments, easier access to data downloads, and streamlined navigation.
Presenter: Jamie Kleinsorge, CARES
Register here.

CAP Agencies and Balance of State CoCs: Ending Homelessness through Collaboration
2018-08-08 14:00 - 15:30 UTC
CAP agencies play a critical role in ending homelessness nationwide and can be an important partner in Balance of State Continuums of Care. Learn how two Balance of State CoCs are collaborating with CAP agencies in taking a systems approach to ending homelessness in rural areas.

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Planning for Service Integration: Using a Multidisciplinary Team Approach
2018-08-01 14:00 - 15:30 (America/New_York)
UC Davis Extension’s Center for Human Services will be sharing their expertise around service integration, specifically on staffing models and team roles for integrating services. Join this webinar to learn ways to work together more efficiently to provide better customer service and achieve improved agency-wide outcomes. Topics such as team dynamics, communication, supervision of integrated teams, avoiding duplication, and overcoming barriers to coordination will be discussed. UC Davis will also share lessons learned from their work throughout the state of California.
Presenters: Jane L Tabor-Bane & Jarred C Vermillion (Dianne Thompson, Contributor)
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Organizational Standards Peer-to-Peer Series: Program Level Data Collection and Analysis
2018-07-29 14:00 - 15:30 UTC
One of the hottest T/TA topics in our Network is how to collect and analyze program data to improve outcomes. Join staff from the Garrett County Community Action Committee to discuss their nationally recognized two-generation program. This webinar will focus on such critical details as what demographic data to collect and how to use it, training and supporting staff to collect good data on customers, setting up an assessment scale to track customer outcomes, and how to use program data to improve performance and results for children and families. This is a great opportunity for front line staff, program managers, and agency leadership alike to learn how to get the most out of the data you collect.
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Organizational Standards Peer-to-Peer Series: Head Start Integration
2018-07-26 14:00 - 15:30 (America/New_York)
Head Start programs often comprise a significant part of a Community Action Agency’s budget and staff. This webinar focuses on practical “how to” strategies to ensure that agencies fully integrate their Head Start programs into the overall governance, leadership, and management of the organization. Join staff from several agencies to discuss topics that include how to build relationships between the board and Policy Council, strengthen integration of Head Start with other services, build a shared sense of mission across programs, and improve collaboration on financial decision-making. This webinar is a must for any agency with a Head Start program – invite the whole leadership team to attend!
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Forging Successful Partnerships In Financial Empowerment
2018-07-25 14:00 - 15:30 (America/New_York)
Implementing a holistic financial empowerment approach can seem like an insurmountable goal if the expectation is that all services must be provided in-house. Attend this webinar on July 25th to learn more about how Community Action Agencies can leverage their position within their communities to bring important external stakeholders to the table. Experts from Prosperity Now will guide attendees in a discussion on the importance of partnerships in financial empowerment programs, how to assess which programs might be a good fit for external referrals, and how to maintain client engagement once they are being served by an external partner.
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Collective Impact Roles & Developing your Common Agenda
2018-07-18 14:00 - 15:30 (America/New_York)
With so many different stakeholders at the table, clearly defining roles and coming to consensus over the key issues and how to approach them can seem like a daunting task. This webinar will explore the range of roles people can play in a collective impact collaborative. We will also discuss the key components of a common agenda that can lay the groundwork for the collaborative’s work going forward.
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Organizational Standards Peer-to-Peer Series: Performance Management and ROMA
2018-07-17 14:00 - 15:30 (America/New_York)
Join staff from the United Planning Organization, the newest Award for Excellence winner, to discuss their performance management system that has been recognized as a best practice by a senior team of Pathways to Excellence Peer Reviewers. Topics discussed will include how UPO uses their strategic plan to set agency-wide outcome goals, a detailed look at their performance scorecard used to track progress across the agency, and how their performance management team uses program data to help staff improve results. Don’t miss this engaging “how to” discussion with an agency recognized for its Excellence in management and operations and how it uses the ROMA framework to improve outcomes.
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Event 03
2018-01-05 08:00 - 17:00 UTC | IES Meeting, 5401 Business Park South Ste. 108, Bakersfield, CA, 93309, United States

Event 02
2018-01-01 08:00 - 17:00 UTC | IES Meeting, 5401 Business Park South Ste. 108, Bakersfield, CA, 93309, United States

Event 01
2017-12-31 08:00 - 17:00 UTC | IES Meeting, 5401 Business Park South Ste. 108, Bakersfield, CA, 93309, United States
