National CAP

Weatherization at 50: From Energy Crisis to National Impact
2026-07-29 14:00 - 15:00 UTC
As the Weatherization Assistance Program approaches 50 years of service, this session will explore how a national response to the energy crisis of the 1970s grew into one of the nation’s most impactful energy savings programs. Participants will examine the origins and evolution of Weatherization, the growth of the national network, and the program’s lasting impact on lowering household energy costs and burden, housing stability, health and safety, workforce development, and local communities. What began as basic energy conservation services has expanded into a nationwide network of approximately 650 local agencies delivering energy savings to low-income households across the country.
The session will also highlight how Weatherization continues to evolve through innovation, technology, advanced diagnostics, strategic partnerships, healthy homes approaches, and workforce initiatives designed to serve and support across America. From introducing new technologies in the home to strengthening local economies and creating career pathways, Weatherization continues to expand its role and impact nationwide.
In addition, NCAP will provide updates on current initiatives and share what we are hearing directly from the network related to operational challenges, workforce sustainability, and leverage funding opportunities.
Designed for State Associations and network partners, this conversation will celebrate Weatherization’s legacy while exploring how the network can continue adapting, growing, innovating, and leading into the future.
Click here to register for the webinar.

Weatherization Operational Excellence Series (Field and Admin): Strengthening the Systems That Drive Consistent, High-Quality Weatherization Delivery
2026-08-05 14:00 - 15:00, 2026-08-12 14:00 - 15:00, 2026-08-20 14:00 - 15:00, 2026-08-26 14:00 - 15:00
The Weatherization Operational Excellence Series (Field and Admin) explores the core systems that drive consistent, high-quality Weatherization program delivery. This four-part series focuses on the operational foundations that support effective service to households including customer experience, documentation, workflow design, and contractor and crew coordination. Designed for both field and administrative staff, the series highlights practical strategies agencies can use to reduce bottlenecks, strengthen communication, support compliance, and improve production outcomes.
Session 1: Customer Experience System Wednesday, Aug 5, 2026 Customer experience is a core operational system that shapes program trust, participation, and successful job completion. This session examines how agencies can design consistent client engagement practices across intake, scheduling, education, and post-service follow-up.
Session 2: Documentation System Wednesday, Aug 12, 2026 Documentation is more than compliance—it is the backbone of program continuity, accountability, and quality assurance. This session focuses on building documentation systems that support accurate reporting, clear decision-making, and smooth coordination between field and administrative staff.
Session 3: Workflow Optimization System Thursday, Aug 20, 2026 Workflow design directly impacts production, staff workload, and client timelines. This session examines how agencies can evaluate and optimize workflows from intake through job completion to reduce delays, eliminate bottlenecks, and improve coordination across teams.
Session 4: Contractor and Crew System Wednesday, Aug 26, 2026 Contractors and in-house crews are critical partners in delivering weatherization services, making contractors and crew management a key operational system. This session focuses on strategies to strengthen recruitment, onboarding, communication, quality expectations, and performance management for crews and contractors.
Click here to register for the series.

NCAP Data Hub: Advanced Mapping Tools for Demonstrating Community Strengths and Needs
2026-09-09 14:00 - 15:00
Learn how the NCAP Data Hub Map Room can create insightful, customized maps that add depth and meaning to your Community Assessment processes. A live demonstration will show how the Map Room can be used to create a variety of data visualizations – whether you are drilling down for specific community data or zooming out to see the “bigger picture.
Register for the webinar.

Understanding and Calibrating Risk Appetite
2026-09-16 14:00 - 15:00
We often find nonprofit leaders and boards struggle to agree on risk appetite—the amount of risk an organization should take to achieve its mission. Discussions and disagreements about risk appetite can be healthy, if done well! Learn how to bring different perspectives together to build consensus on your nonprofit’s risk appetite.
Register for the webinar.
