National CAP

Renewing Your CCAP: What You Need to Know
2025-03-27 13:00 - 14:00 UTC
Join NCAP to review the renewal process including the continued learning and engagement requirements for CCAP renewals. We will help you understand the specifics of each requirement, how to track and report your progress in meeting the requirements, and how the requirements are being phased in between 2024 and 2027. This session is especially important for CCAPs planning to renew in 2025. You worked hard to become a CCAP. Let’s make sure you’re ready to keep your credential shiny and fresh! Participation in this session is voluntary and there is no charge to participate. If you have questions before registering, please let us know at CCAP@CommunityActionPartnership.com
Please register for the webinar on NCAP’s Member Portal.

New State Association Staff Orientation
2025-03-27 14:00 - 16:00
Join NCAP for the 2025 New State Association Staff Orientation. This conversational session is meant to orient State Association staff to their unique role within a State Association and the Community Action Network and provide new State Association team members with the opportunity to connect with their peers from around the country. This session is offered as a member benefit to State Association team members with five years or less experience in their State Association role.
Click here to register.

Postponed: Navigating HR Compliance Amid Regulatory Shifts
2025-04-03 12:00 - 13:00
Unfortunately, this webinar has been postponed. NCAP will reach out to the network once it has been rescheduled. In the ever-evolving landscape of HR compliance, staying informed and adaptable is crucial, especially during periods of significant political and regulatory changes. This session will dive into the complexities and challenges HR professionals face focusing on the impact of executive orders and other regulatory shifts. Learning Objectives:

Identify the executive orders issued by the current administration and their impact on HR policies and practices.
Review proactive compliance strategies to navigate the uncertainties and ensure adherence to new regulations.
Discuss for potential future regulatory changes and their implications for HR compliance.

Click here to register for the webinar.
This webinar is sponsored by NCAP endorsed vendor, Wipfli.

Navigating HR Compliance Amid Regulatory Shifts
2025-04-15 12:00 - 13:00
In the ever-evolving landscape of HR compliance, staying informed and adaptable is crucial, especially during periods of significant political and regulatory changes. This session will dive into the complexities and challenges HR professionals face focusing on the impact of executive orders and other regulatory shifts. Learning Objectives:

Identify the executive orders issued by the current administration and their impact on HR policies and practices.
Review proactive compliance strategies to navigate the uncertainties and ensure adherence to new regulations.
Discuss for potential future regulatory changes and their implications for HR compliance.

Click here to register for the webinar.
This webinar is sponsored by NCAP endorsed vendor, Wipfli.

Community Action Town Halls for Executive Directors and CEOs Only
2025-04-15 14:00 - 15:00, 2025-04-23 16:00 - 17:00, 2025-04-24 14:00 - 15:00, 2025-04-24 16:00 - 17:00, 2025-04-25 12:00 - 13:00
The current environment presents unique challenges for Community Action leaders.
Join NCAP for a conversation designed to provide current Community Action Executive Directors (EDs) and CEOs space to talk candidly about emerging issues, receive updates on relevant tools and resources, and learn about successful strategies from peers.
The Town Halls will enable NCAP to gain direct insight into the needs of local leaders, ensuring national support remains aligned with local priorities.
To ensure focused discussions, Town Hall sessions have been organized based on geographic location and agency size. However, CEO/ED leaders are welcome to attend any session that best suits their availability. Each session will be approximately 60 minutes. The following sessions are available:
Town Hall 1: Small Community Action Agencies

Date: Tuesday, April 15th
Time: 2:00pm ET | 1:00pm CT | 12:00pm MT | 11:00am PT

Town Hall 2: Rural Community Action Agencies

Date: Wednesday, April 23rd
Time: 4:00pm ET | 3:00pm CT | 2:00pm MT | 1:00pm PT

Town Hall 3: Eastern US Community Action Agencies

Date: Thursday, April 24th
Time: 2:00pm ET | 1:00pm CT | 12:00pm MT | 11:00am PT

Town Hall 4: Western US Community Action Agencies

Date: Thursday, April 24th
Time: 4:00pm ET | 3:00pm CT | 2:00pm MT | 1:00pm PT | 12:00pm AT | 10:00am HT

Town Hall 5: Midwest US Community Action Agencies

Date: Friday, April 25th
Time: 12:00pm ET | 11:00am CT | 10:00am MT | 9:00am PT

Please Note: These Town Halls are exclusively for Executive Directors and CEOs, and pre-registration is required.
Click here to register.

Badging and Micro-credentials: What they are, How to Use Them, and the Toolkit at your Fingertips
2025-04-23 13:00 - 14:00
Join us for a 60-minute webinar with Kelly Cutchin, lead developer of the Weatherization Assistance Badges Toolkit. The webinar will discuss the benefits and uses of badges, also called micro-credentials, in general, and as part of a flexible and effective program improvement strategy for weatherization field workers. We will cover what is included in the badging toolkit, which is free to download and use, and different ways agencies might make use of the toolkit. Come learn about this useful toolkit and get your questions answered.
Click here to register

Optimizing Your Organization's Finances in a Dynamic Environment
2025-04-23 14:00 - 15:00
This session will equip organizational leaders with the tools to effectively manage finances in an ever-changing environment. Participants will learn how to transform budgets into forecasts and use forecasting models to promptly understand and react to data. With this knowledge, you can make informed decisions to guide your organization towards success.

Discuss ways to utilize budgets and forecasting to respond to changing financial conditions.
Examine a real-life example and apply the tips learned.
Identify areas where forecasting can be adjusted in response to changes.

Click here to register for the webinar. This webinar is sponsored by NCAP endorsed vendor, Wipfli.

Recharge & Reconnect: Prioritizing Self-Care and Team Well-Being
2025-04-29 13:00 - 14:00
In the face of ongoing uncertainty and high work demands, prioritizing self-care and the health and well-being of teams is not a luxury—it’s essential for sustainability and impact. Join NCAP for a replenishing space to focus on practical strategies for both individual and collective well-being. Now is the time for individuals and teams to prioritize their well-being to ensure they can continue to serve their communities from a place of fullness.
Click here to register for the webinar.

Beyond the Numbers: New Ideas for Measuring the Promise and Impact of Community Action
2025-04-30 14:00 - 15:00
Community Action Agencies (CAAs) strive to improve not only economic stability but also the emotional and social well-being of individuals and families. How can CAAs measure outcomes like hope, happiness, resiliency, and a sense of belonging, which reflect the transformative impact of their programs? This webinar will guide CAA professionals in selecting, designing, and implementing tools to measure these critical indicators. Attendees will explore evidence-based practices, survey tools, and qualitative methods to capture these dimensions and translate them into meaningful data. Through case studies and interactive exercises, attendees will learn how to integrate these measurements into reporting frameworks, communicate impact to funders, and make data-driven adjustments that enhance program outcomes and support community empowerment. Join us to deepen your approach to outcome measurement and foster a more holistic vision of success within your agency.
Click here to register for the webinar.

CCAP: Tips for Success with the Independent Writing Assignment
2025-05-01 13:00 - 14:00
This is your opportunity to get up close and personal with the CCAP Program’s INDEPENDENT WRITING ASSIGNMENT EXAMINATION PROCESS. The Independent Writing Assignment, or “IWA”, is one of the two examination processes CCAP Candidates must pass to earn the Certified Community Action Professional credential. Participants will learn who is eligible to participate in the IWA, the purpose of the assignment, how the assignment is structured, assignment due dates and submission methods, and more.
This will be a “don’t miss event” for all current CCAP Candidates. There is no charge to attend but you can register at NCAP’s MEMBER PORTAL.

Quarterly Public CAA Call with Denise Harlow
2025-05-06 14:00 - 15:00
Public CAAs, join NCAP and your peers for a conversation focused on the issues that matter most to you. Get updates, exchange ideas, and discuss the challenges and opportunities facing the Community Action network today.
Click here to register.

Best Practices Using Secondary Data to Support Grant Writing and Stakeholder Engagement
2025-05-13 14:00 - 15:00
In this webinar, attendees will learn best practices for using secondary data to support grant writing and stakeholder engagement. Specifically, attendees will learn to find and interpret secondary data in the NCAP Data Hub to demonstrate their agency region’s needs, strengths, and shifting capacities for poverty fighting. They will then practice combining these data findings with narrative to craft compelling needs statements for grant writing and elevator pitches.
Attendees should leave the webinar with the following skills:

Ability to find and interpret secondary data in the NCAP Data Hub’s Needs Assessment tool and Map Room
Ability to create simple, easy-to-interpret visualizations, maps, and one-pagers to help introduce decision makers to your agency region’s unique issues
Strategies for using data to craft needs statements for grant writing, elevator pitches, and other proposals

Click here to register for the webinar.

Whole Family Approach Practitioners' Roundtable
2025-05-28 14:00 - 15:00
Join us for an engaging Whole Family Approach Practitioners’ Roundtable, a dynamic webinar designed for Community Action Agencies implementing the Whole Family Approach.
Participants will hear updates on new Whole Family Approach resources and have the opportunity to share their experiences, challenges, and best practices with peers from across the country. This roundtable serves as a collaborative space to discuss operational hurdles, explore innovative solutions, and inform future resource development.
Whether you are new to the Whole Family Approach or a seasoned practitioner, your insights are valuable in shaping the ongoing efforts to empower families and communities. Don’t miss this chance to connect, learn, and contribute to the future of Whole Family Approach programming.
Click here to register for the webinar.

Braiding Financial Resources for Lasting Impact & Long-Term Sustainability
2025-06-04 14:00 - 15:00
Maximizing multiple funding streams is essential for sustaining high quality services, but it can also be challenging to navigate. In this national webinar, nonprofit financial expert Kay Sohl will explore strategies for braiding financial resources effectively, ensuring long-term sustainability while maintaining compliance with funding requirements. Participants will learn practical solutions and real-world tools that can be used to braid funding to achieve agency goals and advance innovative strategies that focus on individuals and families while maintaining grant compliance and funder requirements. Join us for this engaging session to gain the tools and knowledge needed to build a more sustainable future for your organization and the communities you serve.
Click here to register for the webinar.

ED/CEO Roundtables: Responding to the Shifting Landscape
2025-06-05 12:00 - 13:00, 2025-06-06 11:00 - 12:00, 2025-06-06 13:00 - 14:00, 2025-06-10 13:00 - 14:00, 2025-06-10 16:00 - 17:00
Join NCAP for a series of Roundtables designed to provide current Community Action Executive Directors (EDs) and CEOs space to discuss solutions for emerging issues, receive updates on relevant tools and resources, and learn about effective strategies from peers. Beyond fostering peer-to-peer dialogue, these roundtables provide an opportunity for NCAP and national stakeholders to actively listen to the pressing needs and challenges faced by Community Action leaders, thereby better understanding and further responding to the shifting landscape.
Roundtables are organized by areas of focus, with broad guidelines for both discussions and audiences. EDs and CEOs are welcome to join any or all Roundtable sessions.
Each session will be approximately 60 minutes. The following sessions are available:
Roundtable 1: Small CAA Focus
This Roundtable will discuss strategies for addressing the unique challenges that smaller Community Action Agencies face, such as limited staff capacity and financial constraints.

Date: Thursday, June 5th
Time: 12:00pm ET | 11:00am CT | 10:00am MT | 9:00am PT

Roundtable 2: All CAAs Focus
This Roundtable will be an open conversation with topics for discussion chosen by participants, allowing for real-time engagement with the most pressing and relevant issues for all Community Action Agencies.

Date: Friday, June 6th
Time: 11:00am ET | 10:00am CT | 9:00am MT | 8:00am PT

Roundtable 3: Scenario Planning
This Roundtable will delve into the critical importance of developing plans that account for multiple potential future realities.

Date: Friday, June 6th
Time: 1:00pm ET | 12:00pm CT | 11:00am MT | 10:00am PT

Roundtable 4: Working with your Board in this Moment
This Roundtable will explore the board’s vital role in financial oversight, advocacy, planning, and setting organizational priorities in this moment.

Date: Tuesday, June 10th
Time: 1:00pm ET | 12:00pm CT | 11:00am MT | 10:00am PT

Roundtable 5: Rural CAA Focus
This Roundtable will consider the distinct geographical and resource challenges faced by rural Community Action Agencies, and how to build on the strengths of rural communities in this current environment.

Date: Tuesday, June 10th
Time: 4:00pm ET | 3:00pm CT | 2:00pm MT | 1:00pm PT

Please Note: The Roundtables are exclusively for EDs and CEOs, and pre-registration is required. EDs and CEOs may sign up to attend multiple sessions.
We value your participation and look forward to engaging in productive dialogue!
Click here to register.

Leveraging Internal Feedback for Organizational Excellence
2025-06-10 14:00 - 15:00
How do high-performing agencies use internal feedback to drive improvement? This session focuses on how Community Action Agencies can strengthen internal operations by gathering, analyzing, and acting on feedback from staff, board members, and volunteers. We’ll identify key internal customers, explore how to build feedback into performance management systems, and discuss practical steps to support staff engagement, well-being, and satisfaction. The session will highlight how two-way communication methods contribute to a culture of continuous improvement and shared accountability.
Click here to register for the webinar.

Multifamily Weatherization: Organizational Needs and Considerations
2025-06-12 14:00 - 16:00
Many WAP agencies are familiar with single-family weatherization, but is multifamily weatherization the right fit? This session explores the key factors in making that decision, including state plan requirements, organizational limitations, financial implications, and contractor constraints. We’ll also discuss the benefits, such as economies of scale, increased contractor interest, and cost efficiencies. By the end of this webinar, attendees will be better equipped to assess their agency’s readiness and ability to pursue multifamily weatherization.
Click here to register.

Come Helene or High Water: A Webinar on Disaster Resilience
2025-06-17 14:00 - 15:00
On September 27, 2024, Western North Carolina was completely decimated by Tropical Storm Helene. Entire communities were destroyed by mudslides and flooding. Areas were left completely cutoff by roads and bridges washing away. Residents were left without power and internet for weeks. Water service did not return for months.
In this webinar, join James Duncan, Weatherization Services Program Manager, to hear how Community Action Opportunities became part of the Asheville Regional Coalition for Home Repair (ARCHR) to respond to this unprecedented disaster. Learn how partnering organizations came together to pool resources and coordinate efforts to help low-income families recover. Hear tips, suggestions, and advice for navigating through something that you hopefully will never have to experience.
Click here to register for the webinar.

What is CCAM-TAC and How Can It Impact Your Program and Transportation in Your Community?
2025-06-23 13:30 - 14:30
The National Coordinating Council on Access and Mobility Technical Assistance Center (CCAM-TAC) and NCAP are working together! Listen in as National CCAM-TAC Director Bill Wagner shares the newly launched Technical Assistance (TA) Center website. Learn how, after over 10 years of developing improved mobility management practices, this new TA Center features exciting new tools and strategies. Bill will demonstrate some of the resources CCAM-TAC is offering and how you can receive technical assistance and put these valuable tools to work to improve transportation and mobility in your communities.
Click here to register for the webinar.

Planning For Your Financial Security with NCAP Endorsed Vendor Mutual of America
2025-06-24 14:00 - 15:00
Discover how to secure your financial future at our dynamic Financial Planning Seminar. Learn expert strategies for budgeting, investing, and retirement planning to achieve your dreams, no matter your stage of life. Join us for practical tips and personalized insights to build wealth with confidence!
Presenters:

Kellie Montgomery: (Sr. VP, Regional Director, Financial Consulting Services)
Earl Jones Jr. (Vice President, National Accounts)

Click here to register for the webinar.

Building Strong Futures: Parent and Child Outcomes for Economic Success in the Whole Family Approach
2025-06-25 14:00 - 15:00
Join us for a two-part webinar series exploring how intentional, well-designed services for both parents and children can drive lasting economic success and break the cycle of poverty. Grounded in the Whole Family Approach (WFA), this series highlights how Community Action Agencies are implementing innovative strategies that meet families where they are—and move them forward.
Part One: Workforce Development Sufficient to Achieve Economic Success
Wednesday, June 25, at 2 PM ET | 1 PM CT | 12 PM MT | 11 AM PT
A key component to achieving upward mobility is economic success. Achieving economic success takes services and supports that are intensive enough and sufficient to help parents achieve stability and grow their earning potential and wealth. In this webinar, learn how a local Community Action Agency (CAA) has developed an innovative, strategic, and intentional model for workforce training services that help parents achieve economic success.
Part Two: Child Services that Advance Economic Success Through a Whole Family Approach
Wednesday, July 30, at 2 PM ET | 1 PM CT | 12 PM MT | 11 AM PT
Breaking the cycle of intergenerational poverty requires that infants, children, and youth get the best social, emotional, and educational opportunities early and all along the way. Helping children of all ages get and stay on track developmentally so they can succeed as adults takes intentional planning and design on the part of WFA leaders. Hear from WFA leaders who are providing high-quality, innovative services to children at different developmental stages and ages.
Click here to register for the webinar series.

Putting Scenario Planning to Work for Weatherization
2025-07-08 14:00 - 15:30
Scenario planning helps organizations prepare for a range of possible futures—best-case to worst-case—by focusing on high-impact, high-probability risks. With ongoing policy shifts, funding uncertainty, and unpredictable weather, this structured approach supports better decision-making and builds resilience in times of uncertainty. NCAP’s Scenario Planning Toolkit offers templates and guidance to assess financial, operational, and community impacts, and helps teams develop decision filters to guide responses. This session will provide a brief overview of scenario planning, highlight key resources and approaches from the Toolkit, and use peer discussion to explore how Weatherization program managers can apply scenario planning in their departments and in their organizations.
Click here to register for the webinar.
