National CAP

Navigating the Pathways to Excellence Program
2024-12-05 13:00 - 14:00 UTC
Discover what excellence means in Community Action through the lens of the Community Action Standards of Excellence. This webinar will provide an overview of the National Community Action Partnership’s Pathways to Excellence program, addressing common questions and offering peer insights from those who have embarked on their own journey toward excellence. Learn how this program can help your agency meet the highest standards of performance and drive continuous improvement.
Click here to register for the webinar.

NCAP 2025-2026 Policy Priorities - Process Update
2024-12-10 13:00 - 14:00
As NCAP reviews its Community Action policy priorities, the organization is continuing its deep commitment to the maximum participation of the groups most effected by which policies are highlighted – namely, Community Action organizations and their customers. To that end, NCAP is providing robust Network-wide feedback opportunities to ensure the resulting priorities accurately represent the Community Action perspective.
In this webinar, NCAP policy staff will provide an update on the review process, including an overview of feedback received and an outline of potential changes, followed by opportunities for attendees to share additional feedback.
Click here to register.

SNAP Employment & Training Agency Highlight: Wayne Metro
2024-12-10 14:00 - 15:00
Join the National Community Action Partnership for an in-depth look at Wayne Metro Community Action Agency’s successful journey to a SNAP E&T 50-50 partnership. Serving over 75,000 low- and moderate-income residents across Wayne County, Michigan, Wayne Metro has leveraged SNAP E&T funding to expand employment and training services for their community.
In this webinar, experts from the Seattle Jobs Initiative will provide an insightful overview of the SNAP Employment and Training (E&T) program. Following this, Wayne Metro will share their experiences and strategies as an E&T provider, highlighting the services they offer and the impact on their participants.
This session is ideal for agencies currently participating in SNAP E&T, those considering becoming a third-party partner, or anyone interested in learning more about Wayne Metro’s approach to employment services.
Click here to register for the webinar.

60th Anniversary of Community Action Idea Generator!
2024-12-12 16:00 - 17:00
Many Community Action leaders have been hard at work planning activities to commemorate the 60th Anniversary of Community Action. Join this event to hear about some exciting and fun activities from your peers, exchange plans, and soak up some great ideas you can steal with zeal!
Click here to register for the webinar.

Trauma-Informed Care Webinar Series
2024-12-18 14:00 - 15:00
Part 1, November 13, 2024: Trauma-Informed Care: The Impact of the Work
Directors of Trauma-Informed Care from the University at Buffalo will be presenting on the impacts of trauma-informed care in the workplace. By describing ways staff can be impacted by the work (e.g., secondary traumatic stress, vicarious trauma, burnout, compassion fatigue, vicarious resilience, vicarious post-traumatic growth, etc.). Exploring trauma-informed strategies for promoting workforce wellness and resilience at an individual, peer/coworker, and agency level, and wrapping up with accessing specific trauma-informed strategies that can be implemented by their team/agency to further support the workforce. The presentation will be open to any staff role but will be geared towards those in roles with influence in their agency – prioritizing the role of agency support in addressing the impact of the work beyond individual self-care strategies.
Part 2, December 18, 2024: Demystifying Trauma-Informed Care
The CEO of Connecting Communities in Action and the Assistant Director for the University at Buffalo’s Institute on Trauma and Trauma informed care will take a deep dive into the 10 Key Developmental Areas of Trauma-Informed Care and describe how these influence the organizational change process. Review step by step guides for pre-implementation, implementation and sustainability of the key developmental areas. Provide concrete examples of how one CAA implemented the trauma informed practices, and provide tools for evaluating next steps in implementation. The presentation will be open to any staff role but will be geared towards those in roles with influence in their agency – prioritizing the role of agency support in addressing the impact of the work beyond individual self-care strategies.
Click here to register for the webinar series.

DOE WAP Legal Framework: Workforce Development and ACPU Strategies
2024-12-19 14:00 - 15:00
The U.S. Department of Energy enables weatherization grantees to customize key program elements to align with their state’s specific needs. Decisions regarding the allocation and use of Health and Safety funds, as well as LIHEAP transfer funds, are shaped through the state planning process, with input from weatherization subgrantees. These processes influence broader policies and procedures that directly affect Average Cost Per Unit (ACPU) strategies and Savings-to-Investment Ratio (SIR) benchmarks, ultimately impacting workforce compensation structures. Join CAPLAW staff as they explore current trends and approaches to optimizing ACPU strategies and strengthening workforce development in weatherization programs, including recruitment, hiring, and retention.
Click here to register for the webinar.

Welcome to the CCAP Program
2025-01-08 11:30 - 12:30
Open to currently enrolled CCAP Candidates, this instructional event will introduce Candidates to the basic structure of NCAP’s Certified Community Action Professional (CCAP) program, highlight key aspects of Candidate responsibilities, and review important dates for 2025.
You will not need to register for this webinar, simply click on THIS LINK, at the correct time.

Your 2025 Toolkit: NCAP Resources to Support CAAs This Year
2025-01-08 14:00 - 15:00
Looking to streamline your work, achieve goals, and create meaningful impact in 2025? This webinar will introduce NCAP’s top resources and tools designed specifically for Community Action Agencies. From community assessment guides to Weatherization support, risk assessment tools, and eCourses, we’ll highlight resources to help you achieve excellence and advance the Community Action vision. Whether you’re focused on strategic planning, systems change, or operational improvements, NCAP is here to support your success.
Click here to register for the webinar.

Honoring Dr. King's Legacy: A Call for Dignity and A Positive Future for the Beloved Community
2025-01-15 14:00 - 15:00
Dr. Martin Luther King Jr., building a more equitable future for all people. Through his compelling words and steadfast dedication, he inspired millions. King’s impact transcends the Civil Rights Movement and continues to be felt today. His vision of a society where people felt dignity and were valued remains profoundly relevant.
This year, NCAP is honored to have Catrena Bowman, Executive Director of the Northern Kentucky Community Action Commission, as our keynote speaker. Catrena is a passionate advocate for social justice and will share insights on how we can apply Dr. King’s principles to address today’s challenges and inspire dignity and a more positive future for ALL individuals, families, and communities.
This webinar will delve into the critical issues of our time.
As we honor the enduring legacy of Dr. Martin Luther King Jr., let’s come together to reflect on his dream and draw inspiration during this rapid social change facing our communities.
Click here to register for the webinar.

Creating a Healthy Organizational Culture: The Key to Effective Change Management
2025-01-22 14:00 - 15:00
It has been said that “Culture eats strategy for breakfast.” In this session, we will investigate why some organizations excel and others fail during seasons of change; describe the characteristics of a healthy (and resilient) organizational culture; and discuss how you can begin building an organizational culture that embraces change and innovation. This session is highly recommended for agencies engaged in Whole Family Approach design and implementation, but everyone will benefit from its lessons.
Facilitators: Tamerdis Hollywood & Jennifer Gregory
Click here to register for the webinar.

Discover Innovative Ways to Empower Communities and Boost Mobility
2025-02-05 14:00 - 15:00
Join us for a session on spotlighting cutting-edge tools and strategies designed to support Community Action professionals in implementing Whole Family Approaches, advancing Systems Change, and promoting Health Equity. Gain practical insights, real-world examples, and step-by-step guidance to drive meaningful outcomes in your organization and the communities you serve. Whether you’re seeking to enhance service delivery, deepen your impact, or navigate complex systems, this webinar will equip you with the knowledge and tools needed to transform lives and create impactful change.
Facilitators: Tayla Daniel, Karis Manus, Tamerdis Hollywood, Katy Smith and Lana Fontenot
Click here to register for the webinar.

Advancing Excellence with an Agency-Wide Scorecard
2025-02-11 14:00 - 15:00
Discover how an agency-wide scorecard can drive organizational excellence by enhancing performance, tracking outcomes, and fostering continuous improvement. This session will introduce the concept of a scorecard, its practical applications, and actionable steps to get started. Hear from Community Action Agencies that have successfully implemented scorecards as they share their insights, strategies, and tips for success.
Click here to register for the webinar.

Warming Up to Cold Climate Heat Pumps: Advances in Weatherization & Rebate Programs
2025-02-18 13:00 - 14:00
This session will explore the latest advancements in cold climate heat pump technology and their role in enhancing energy efficiency in homes, particularly for low-income families. We will cover essential topics including:

Understanding Cold Climate Heat Pumps: Learn how these innovative systems work and why they are becoming a popular choice for heating and cooling in colder regions.
Weatherization Techniques: Discover effective weatherization strategies that can maximize the performance of heat pumps, ensuring homes stay warm and energy-efficient during harsh winters.
Low-Income Weatherization Rebate Programs: Find out how leveraging rebate programs can support your organization’s mission and gain tips for how to determine whether a rebate program works for your operations.

Consumer Education: Gain insights into how heat pump technology has evolved over the years, making it more accessible and effective for consumers today, and communication strategies for addressing client reservations. Whether you’re a homeowner, a community advocate, or simply interested in energy efficiency solutions, this webinar will equip you with the knowledge you need to make informed decisions about heating your home sustainably. Join us to learn how you can benefit from these advancements and drive innovative energy solutions for your clients!
Presenters include:

Chris Small, NCAP (host)
Ben Knopp, Innova Building Advisors
Chase Counts, Greenbound Consulting, LLC
Huff Hoffmaster, Rewiring America

Click here to register for the webinar.

New State Association Executive Director Orientation
2025-02-19 14:00 - 16:00
Join NCAP for the 2025 New State Association Executive Director Orientation. This conversational session is meant to orient State Association directors to their unique role within a State Association and the Community Action Network and provide new State Association executives with the opportunity to connect with their peers from around the country. This session is offered as a member benefit to those with five years or less experience in their State Association leadership role.
Click here to register.

Streamline and Simplify: How to Prioritize During Times of Crisis
2025-02-24 15:00 - 16:00
This 45-minute webinar presents a straightforward approach to juggling priorities when stress on and within an agency is at an all-time high. It’s easy to become overwhelmed by your mission, portfolio of programs, community needs, and the addition of new developments that demand your full attention. Join Melanie Herman from the Nonprofit Risk Management Center to learn practical tips for rethinking tasks, priorities, and to do items during chaotic and troubling times. Leave this session with a simple approach for focus, reflection, and letting go. The cost of the webinar is $39 for members and $59 for nonmembers per person.
Please register for the webinar in NCAP’s Member Portal.

The Power of Partnership: How CAAs and Workforce Boards Can Collaborate for Success
2025-02-25 13:00 - 14:00
Collaboration between Community Action Agencies (CAAs) and local workforce boards plays a vital role in workforce development and community impact. This webinar, hosted in partnership with the National Association of Workforce Boards (NAWB), will explore the role of workforce boards and provide actionable strategies for building effective partnerships. Featuring insights from a local CAA and their workforce board, attendees will hear examples of successful collaboration and gain practical insights into how these partnerships can drive meaningful results.
Click here to register for the webinar.

Scenario Planning for Uncertain Times
2025-02-26 12:00 - 13:00
Members: $39 | Non-Members: $59
Join CAA leaders from across the country for a hands-on session with Kay Sohl of Kay Sohl Consulting on navigating funding uncertainty. With shifting state, local, and federal resources, now is the time to sharpen your financial strategy and prepare for multiple possibilities.
This webinar will cover:

Fast, effective financial modeling to test different funding scenarios
Managing the domino effect—How cuts in one program impact others and core operations
Maximizing cash flow tools to stay ahead of shortfalls
Smart credit and debt strategies to keep your agency moving forward
Keeping your team steady—Tackling fiscal anxiety and uncertainty head-on

Click here to register in NCAP’s Member Portal.

Laying the Foundation for Advancing the Collaborative on Economic Mobility
2025-02-27 14:00 - 15:00
Join NCAP for an overview of the new Collaborative on Economic Mobility (CEM) initiative, which includes the focus areas of Workforce Development, High-Quality Education, Community Asset Building, Whole Family Approaches, and Innovation. The purpose of CEM is to highlight promising practices in economic mobility and build the capacity of the CSBG Network to implement innovative strategies. Members will discover future learning opportunities and actionable strategies to strengthen and enhance services.
Click here to register for the webinar.

Tips for Success for the CCAP Online Proctored Exam
2025-03-06 13:00 - 14:00
The 2025 CCAP Proctored Examination will be administered on Wednesday, April 16. Candidates planning to sit for the Proctored Exam are invited to join CCAP program staff for this informational tour covering what to expect before, during and after Exam Day. Trainers will reinforce important dates, steps CCAP Candidates are expected to take, and rules for Exam Day. Participants will receive a first-hand look at the online Community Action Academy platform through which the Proctored Exam will be administered, and we will leave as much time as needed to answer Candidate questions. Participation in this session is voluntary and there is no charge for current CCAP Candidates to participate. If you have questions before registering, please let us know at CCAP@CommunityActionPartnership.com
Please register for the webinar on NCAP’s Member Portal.

CSBG Organizational Standards: Core Practices for Agency Success
2025-03-06 14:00 - 15:00
The CSBG Organizational Standards define the foundational capacities that every Community Action Agency needs to deliver quality services and maintain effective operations. These standards reflect core practices essential for nonprofit organizations, focusing on accountability, governance, and sound management. Join us to learn about the core practices behind the Standards and strategies for integrating them into your agency’s operations.
Click here to register for the webinar.

Quarterly Public CAA Call: Community Assessment Essentials
2025-03-11 14:00 - 15:00
Effective community assessments are the foundation for impactful programming and community engagement. This session will explore strategies for conducting community assessments from a public CAA perspective, including key tools, practical approaches, and actionable tips. Time will be dedicated to peer dialogue, where you can ask questions, share insights, and exchange recommendations with peer public CAA colleagues. Come ready to engage and leave with strategies to strengthen your community assessment efforts.
NOTE: While all CAAs are welcome, this session is designed specifically for public Community Action Agencies (i.e., CAAs within local government entities, in contrast to nonprofit or private CAAs).
Click here to register.

Enhancing Whole Family Approach Success through Continuous Improvement and Rapid Cycle Learning
2025-03-12 14:00 - 15:00
Join us for an engaging webinar that explores how Rapid Cycle Learning can enhance your agency’s Whole Family Approach (WFA) initiatives. This session will introduce the fundamentals of this improvement methodology and demonstrate how a structured process for learning and adaptation can drive better outcomes for families. We will use examples to explore how agencies can use Rapid Cycle Learning to address common WFA challenges, test small changes, and refine strategies for greater impact. Attendees will gain insights into identifying key areas for testing, ensuring they focus on meaningful, measurable improvements. Additionally, we will clarify key concepts and differences between testing and piloting and introduce helpful illustrations and resources to aid agencies in achieving more from their local improvement efforts and beyond.
Whether you are just beginning your WFA journey or looking to refine existing efforts, this webinar will provide the knowledge and resources needed to apply continuous learning practices that drive family success.
Click here to register for the webinar.

Strengthening Your Executive — Fiscal Partnership for Uncertain Times
2025-03-19 12:00 - 13:00
In unpredictable times, strong financial leadership is about more than accounting and compliance—it’s about strategic partnership. This session with Kay Sohl of Kay Sohl Consulting will focus on how Executive Directors and Fiscal Directors can collaborate to navigate uncertainty, evaluate financial risks, and make informed decisions. Learn what EDs need from their fiscal leaders, what Fiscal Directors/CFOs need from their Executive Directors, and how financial leadership plays a crucial role in organizational stability.
Click here to register for the webinar.

Board Leadership in a Shifting Landscape
2025-03-25 12:00 - 13:00
When big challenges arise—funding freezes, workforce reductions, shifting priorities—boards must understand the risks, ask the right questions, and make fully informed decisions. A CAA executive director with the assistance of staff plays a key role in providing critical context, framing discussions, and supporting the board in fulfilling its governance responsibilities. This webinar will explore board/executive director approaches to internal and external communications, ways for boards to navigate decision-making processes, and strategies to help boards remain engaged and responsive. This webinar is intended for board members, executive directors and staff who support their boards.
Click here to register for the webinar.

Renewing Your CCAP: What You Need to Know
2025-03-27 13:00 - 14:00
Join NCAP to review the renewal process including the continued learning and engagement requirements for CCAP renewals. We will help you understand the specifics of each requirement, how to track and report your progress in meeting the requirements, and how the requirements are being phased in between 2024 and 2027. This session is especially important for CCAPs planning to renew in 2025. You worked hard to become a CCAP. Let’s make sure you’re ready to keep your credential shiny and fresh! Participation in this session is voluntary and there is no charge to participate. If you have questions before registering, please let us know at CCAP@CommunityActionPartnership.com
Please register for the webinar on NCAP’s Member Portal.

New State Association Staff Orientation
2025-03-27 14:00 - 16:00
Join NCAP for the 2025 New State Association Staff Orientation. This conversational session is meant to orient State Association staff to their unique role within a State Association and the Community Action Network and provide new State Association team members with the opportunity to connect with their peers from around the country. This session is offered as a member benefit to State Association team members with five years or less experience in their State Association role.
Click here to register.

Postponed: Navigating HR Compliance Amid Regulatory Shifts
2025-04-03 12:00 - 13:00
Unfortunately, this webinar has been postponed. NCAP will reach out to the network once it has been rescheduled. In the ever-evolving landscape of HR compliance, staying informed and adaptable is crucial, especially during periods of significant political and regulatory changes. This session will dive into the complexities and challenges HR professionals face focusing on the impact of executive orders and other regulatory shifts. Learning Objectives:

Identify the executive orders issued by the current administration and their impact on HR policies and practices.
Review proactive compliance strategies to navigate the uncertainties and ensure adherence to new regulations.
Discuss for potential future regulatory changes and their implications for HR compliance.

Click here to register for the webinar.
This webinar is sponsored by NCAP endorsed vendor, Wipfli.

Navigating HR Compliance Amid Regulatory Shifts
2025-04-15 12:00 - 13:00
In the ever-evolving landscape of HR compliance, staying informed and adaptable is crucial, especially during periods of significant political and regulatory changes. This session will dive into the complexities and challenges HR professionals face focusing on the impact of executive orders and other regulatory shifts. Learning Objectives:

Identify the executive orders issued by the current administration and their impact on HR policies and practices.
Review proactive compliance strategies to navigate the uncertainties and ensure adherence to new regulations.
Discuss for potential future regulatory changes and their implications for HR compliance.

Click here to register for the webinar.
This webinar is sponsored by NCAP endorsed vendor, Wipfli.

Community Action Town Halls for Executive Directors and CEOs Only
2025-04-15 14:00 - 15:00
The current environment presents unique challenges for Community Action leaders.
Join NCAP for a conversation designed to provide current Community Action Executive Directors (EDs) and CEOs space to talk candidly about emerging issues, receive updates on relevant tools and resources, and learn about successful strategies from peers.
The Town Halls will enable NCAP to gain direct insight into the needs of local leaders, ensuring national support remains aligned with local priorities.
To ensure focused discussions, Town Hall sessions have been organized based on geographic location and agency size. However, CEO/ED leaders are welcome to attend any session that best suits their availability. Each session will be approximately 60 minutes. The following sessions are available:
Town Hall 1: Small Community Action Agencies

Date: Tuesday, April 15th
Time: 2:00pm ET | 1:00pm CT | 12:00pm MT | 11:00am PT

Town Hall 2: Rural Community Action Agencies

Date: Wednesday, April 23rd
Time: 4:00pm ET | 3:00pm CT | 2:00pm MT | 1:00pm PT

Town Hall 3: Eastern US Community Action Agencies

Date: Thursday, April 24th
Time: 2:00pm ET | 1:00pm CT | 12:00pm MT | 11:00am PT

Town Hall 4: Western US Community Action Agencies

Date: Thursday, April 24th
Time: 4:00pm ET | 3:00pm CT | 2:00pm MT | 1:00pm PT | 12:00pm AT | 10:00am HT

Town Hall 5: Midwest US Community Action Agencies

Date: Friday, April 25th
Time: 12:00pm ET | 11:00am CT | 10:00am MT | 9:00am PT

Please Note: These Town Halls are exclusively for Executive Directors and CEOs, and pre-registration is required.
Click here to register.

Badging and Micro-credentials: What they are, How to Use Them, and the Toolkit at your Fingertips
2025-04-23 13:00 - 14:00
Join us for a 60-minute webinar with Kelly Cutchin, lead developer of the Weatherization Assistance Badges Toolkit. The webinar will discuss the benefits and uses of badges, also called micro-credentials, in general, and as part of a flexible and effective program improvement strategy for weatherization field workers. We will cover what is included in the badging toolkit, which is free to download and use, and different ways agencies might make use of the toolkit. Come learn about this useful toolkit and get your questions answered.
Click here to register
